Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune does not work

I have a 30 gigs Zune and I can't get the latest update to it. Where can I go to get my Zune checked out and fix now that the computer can even detect it?

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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 06, 2008

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1 Answer

How can i update zune hd


How to update your Zune player
Overview
If you haven't used your Zune player in a while, you might need to update it in order to get the latest features and improvements.
Steps to update
  1. On your computer, start the Zune software.
  2. Connect your Zune player to your computer by using the USB cable that was included with your player.
  3. If a newer version of the Zune firmware is available, you'll see a notice to update your player. You can also manually check for new player updates in the Zune software. Go to Settings (located at the top of the screen), Device (located in the upper-left corner), and then Update (located in the list at the left).
  4. If you receive a notice to update your player, follow the on-screen instructions. Important During the update process, don't disconnect your Zune player it until the update finishes. The update might take several minutes. During this time, your Zune player might restart several times.

Mar 31, 2015 | Microsoft Zune 30 Gb Digital Media Player...

Tip

Reset 30 gig zune


if your zune locks up it is more than likely a bad music or sound file. the best way to unfreeze your 30 gig zune don't laugh it works by putting your zune in the freezer to clear memory and batery.
step1. put it in the freezer for 1 hr
step 2. remove from freezer and allow to come to room temp
step3. plug in and recharge fully
step 5. reload music on zune

on Feb 18, 2010 | Audio Players & Recorders

1 Answer

When i plug the zune into my computer, it won't recognize it


It's a glitch with Microsoft. All 30 gig units are affected. It's a leap year and the extra day threw the software. Let it discharge overnight and plug into your computer in the morning to load. Microsoft is supposed to have a fix. Thousands are affected.

Jan 01, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Freezing


See teh Zun.net site The 30 Gig Zunes have a bug in how it processes the date. Per MS it will fix its self 1 Jan 2009

http://forums.zune.net/ShowPost.aspx?PostID=408989

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune frozen,


The 30 Gig Zunes have a bug in how it processes the date. Per MS it will fix its self 1 Jan 2009

http://forums.zune.net/ShowPost.aspx?PostID=408989

Jim

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30 gig zune frozen on "ZUne screen"


if u want to fix ur frozen zune take it apart
u will need a razor and a few mini screw drivers
take it apart and remove then reinstall the battery
it should work fine after that

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

30 gig zune frozen on "ZUne screen"


Theres a note on the zune website about this issue today... Looks like its microsofts fault! At least I feel better knowing I didn't break my zune!

Dec 31, 2008 | Microsoft Zune 2nd Generation Digital...

1 Answer

Says all 30 gigs are full, but no songs on Zune


you should try calling a product hotline and hopefully get it fixed but if that doesn't work then your computer probobly has something wrong with it. otherwise, you zune is busted. hope this helps.

Jun 24, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30 gig zune (white)


yes, it can be fixed. rapidrepair.com offers replacement screens for 89.99 and will even replace it themselves if you decide to send it in to them. at this point in time, you might be better off buying a new zune 30 (considering i got a brown one for my sister for about 60 off amazon over Christmas) or just saving up for an 80.

Jun 07, 2008 | Microsoft Zune JS8-00001 Digital Media...

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

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