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Can't activte MPEG2 COdec when starting Video/MyDVD

I have been using Roxio Easy Media Creator 9 on my desktop and when I am traveling using it on my laptop. The installation on my laptop works fine. Parts of the desktop program suddenly would not work. When trying to start Video/MyDVD on my desktop I get a dialog box ?The following codec(s) must be activated before using this application ? MPEG2 ? Click Here to Activate? Clicking produces the error message ?No permission ? bad installation?

I have tried to get Roxio?s tech service to help. They have had me uninstall and reinstall the program several times. Had me use Windows Installer Clean Up Utility, had me do msconfig and disable all items in the startup tab and hide Microsoft Services, but they have been unable to help. I finally got them to talk to me on the phone and the technician gave up telling me I could solve all my problems by upgrading to version 10. Baloney.!

Do you have some suggestions?

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  • Anonymous Jun 13, 2008

    Same issuse with tell I'm afraid to say

  • cjklein67 Jul 25, 2008

    Same problem...

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  • Master
  • 1,226 Answers

Hello!

I am affraid to answer this question, because im not that his will fix. and after that you rate me "thanks for trying" that's too bad.

In your case i will suggest you to use different player not the roxio. I can recommend you a free player that have a multi codecs, Please click the link to download the player.

http://www.afterdawn.com/software/video_software/video_players/media_player_classic.cfm

Here is another player that plays lot of DVD format . click here to download: http://www.filehippo.com/download_vlc/

may thi solve the problem. best regards, melnavz

Posted on Mar 06, 2008

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Posted on Jan 02, 2017

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Roxio 9 compatibility with windows 7


Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7.
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The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

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Unistall the software and reinstall it agian. and also download the software ccleaner which will delete all the unwanted files from your system. and also run msconfog command from run and uncheck all the startup items 

http://www.ccleaner.com/


Please feel free to contact me at my email address indabhar@gmail.com,

Skype Id amitbhardwaj04

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Amit Bhardwaj

We connect to your computer over the Internet to quickly repair your PC. Professional support with certified techs to make your computer run like new again.

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You will have to upgrade the software to an vista compatible version:

http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000004GN&PARAMS=

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There is a patch from Roxio to resolve this error!

http://kb.roxio.com/content//kb/Creator/000217CR


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http://www.roxio.com/enu/support/c2009/software_updates.aspx

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Hello,

I am a Roxio support agent.

Here is an article on troubleshooting audio:

http://kb.roxio.com/content/kb/MyDVD/000138CR

If you continue to have trouble, please contact support:
selfserve.roxio.com

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