Question about Acer AL1716Bbd 17" LCD Monitor

1 Answer

Dvd/cd drive problems

The computer somehow does not recognise the dvd/cd drive. I have been been on the net, but am reluctant to download programs which should fix it. The drive does seem to recognise CDs but not DVDs. I would be grateful for your help.

Kind regards,

Maggie Wright

Posted by on

  • Maggie1234 Mar 08, 2008

    Hi Keever, thanks for your tip.



    I tried to to take the drive out but am not too sure how to do this. Managed to take the side panels off but could not take the top off without having to use force which I am not sure I should do. Would be grateful for some hints. I am sure once I can take the drive out and clean it, it should hopefully work again.



    Also noted when I had a look that a cable with P3 written on it is connected to drive. There is also a cable with P4 on it which does not seem to have a purpose. Could this be the problem.



    Looking forward to hearing from you.



    Thanks for your help.



    Maggie Wright

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 52 Answers

Take the drive out and carefully take off the top. The lase shines through a very small glass cover that looks like a small light bulb. Clean the very fine layer of dust off of this glass "eye" and this MIGHT fix your problem. I have seen this happen dozens, if not hundreds of times. Keever

Posted on Mar 06, 2008

  • mack paulk Mar 10, 2008

    The p4 cable might have to be hooked altough sometimes some machines have extra wires that are not supposed to be hooked up. Look for another location labeled P4. Also, punch the machine up on a search engine and you might find a service manual with wiring pictures. Keever

  • mack paulk Mar 10, 2008

    Also some computers have two drives------one is for cd's and the other for dvd's. If you are lucky this will be the problem.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dvd not recognised, drive recognised


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Apr 05, 2012 | NEC MultiSpin ND-1300A (ND-1300A)...

1 Answer

DVD drive recognised but disc not recognised


not sure how its recognised on control panel

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver


you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Apr 05, 2012 | NEC MultiSpin ND-1300A (ND-1300A)...

1 Answer

Dvd-rw dvr td 09a ata Drive not recognised by software


if its not recognised in windows explorer

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver


you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps you

or


or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
hope this helps

Feb 10, 2012 | Pioneer Computers & Internet

2 Answers

My dell latitude d531 laoptop could not recognise my dvd/cd drive. It is not shown on My computer


Hello!

It may be possible that the connection got somehow loose.
so, try to remove it and then refit it again.
it is very simple to remove the DVD drive and refit it. (it's just a matter of removing one or two screws.)

you can see the Manual that came with it to learn how to remove and refit it.

Please keep in mind that it may Void your warranty, so read the manual before attempting it.

Jun 28, 2011 | Dell Latitude D531 Laptop Computer PC...

3 Answers

My macbook pro doesn't recognize my rosewill usb 2.0 burner. How do I install?


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 23, 2011 | Rosewill USB Slim 8X DVD Writer for Mac _...

1 Answer

Dvd RW Burner stopped working after only having it for a year


Check whether the CD/DVD drive has been detected/recognised in device manager. Also check the device status in device manager. Try to install the latest drivers for CD/DVD drive will solve your problem.

Dec 15, 2009 | Gateway (1531356) DVD±RW Burner

1 Answer

DVD RAM drive does not recognise DVD-R discs


As the prices on these items go down I am afraid the quality sometimes goes down as well. I have personally had 2 DVD burners fail on me in the past 5 years. You can contact LG if it is still under warranty or just replace it. The problem with lower end electronics like burners these days is the price to repair it cost 3x or higher than the cost of a brand new unit.

Aug 21, 2009 | LG Computers & Internet

1 Answer

DVD WRITER IS SUDDENLY NOT RECOGNISED & THE DVD ICON IN 'MY COMPUTER' IS MISSING.


Use the net to download driver. Then you can try using your drive. Otherwise your drive may have gone defective itself not allowing windows to see it.

May 12, 2009 | Televison & Video

1 Answer

Hi there, my cd/dvd re-writer is not working on my Dell Inspiron 5100. Not been on this computer for a few years. Just had to take alot of viruses off. I think it's a software problem that causing the...


Hi,

XP home should automatically detect and install the device.

**** Please Do-Not-Rate This Post, Until Your problem Has Been Resolved ****

There are a few concerns here:- if the drive has been virused, it may have been instructed to shut-down or corrupted the Drives Logical Board.

If you go to My Computer/Control Panel/System/Hardware/Device Manager.
See if your drive is recognised There, DVD/CD Rom Drives.
If it isn,t Click the small screen icon, top of page " Scan for hardware Changes " this should detect the drive if it,s recognisable by the system.

If it is, right click/Properties. And see if the device has any conflicts ( usually noticed by a yellow Triangle/exclamation Mark. Or drivers not installed.

Failing this, you can go into the systems Bios Screen. F2 at bootup. and see if the device is visible in there. And whether it,s enabled.

If none of this works, please mail back here.

If you rate this solution, without fixing your problem. i may be reluctant to assist you further.

Mike @ cmpurepair.


Mar 14, 2008 | Televison & Video

1 Answer

Read only cd-r not dvd


Have the same problem, it used to work and suddenly it wont do it anymore. I guess this is due to windows XP updates. Windows says that the driver is up to date and I also installed the latest firmware. I am using Nero 7 to burn. I had troubles before but somehow fixed it. Now when I insert a DVD (data) and try to open the dvd drive the whole computer hangs. The content shows for a moment before the computer freezes so it IS in the DVD.

Oct 13, 2007 | Samsung SH-S182D DVD RW Dual Layer Burner

Not finding what you are looking for?

Open Questions:

See all Acer AL1716Bbd 17" LCD Monitor Questions

Acer AL1716Bbd 17" LCD Monitor Logo

Related Topics:

48 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18357 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

533 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...