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MSN IM problem

I am runing window vista and every time I clicked on a contact it says MSN IM it says the thing stoped working it has to close it will let me know when the problem gets resolved
Could you please help-p? I do not have that problem with AIM or YIM

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  • 30 Answers

May be a virus attack. scan with a good antivirus software. Then try re-installing the MSN IM.
It should help you.

Regards
Grydor.

Posted on Mar 06, 2008

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Windows live communications platform has stopped working msn vista can still use msn but dont know why this pop up wont go away just cant add or delete contacts help steve


Here is how this problem is fixed:

Start - All Programs - Windows Blinds - Run windows blinds
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under windows blinds, apply settings, exit live, and reopen, enjoy!

Hope I helped MSN expert Dr Reed

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Hi. To rule out your browser's settings as the cause of the issue, please optimize it.

To optimize Internet Explorer:

http://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx

Hope I helped MSN expert Dr Reed

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If the web cam is working normally with other web cam applications but MSN then it's required to configure MSN to use the web cam. Please follow the steps given below to configure MSN to use the web cam.

(i) Please ensure that the web cam is turned ON.
(ii) Then, double click the MSN icon and log on.
(iii) Click on the Tools menu, then click on the audio/video tuning wizard. Then, click Next to start the wizard.
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download the new windows mesenger here http://messenger.live.com/ this would be easyist to fix the problem. or 1. Navigate to the following folder:

Windows XP/2000/Vista (32-bit): C:\Program Files\McAfee\SiteAdvisor

Windows Vista (64-bit): C:\Program Files (x86)\McAfee\SiteAdvisor

2. Right-click on the file sasets.ini and choose Open With, then select Notepad.

3. Locate the section titled [msnmsgr.exe].

4. Change Enabled=1 to Enabled=0.

5. Click File and select Save.

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if you have the MSN toolbar try un-installing it from the control panel. if that doesn't work try right clicking on the LIVE messenger shortcut go to properties, go to compatibility tab and choose "run this program in compatibility mode for: windows xp sp2" if that doesn't work as-well. un-install the entire thing and reinstall it.

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Norton 360 just installed and now yahoo messenger won't start


Hi, This may be a little help, i used norton 360 with vista and had a few problems with msn, i have since removed norton for other reasons but in the settings or tools there is an exceptions page where you can choose the programs that nortons can ignore if you tell it to allow msn it will then work ok. I believe nortons sees msn as a threat because it has in and out communications therefor it shuts msn down. I hope this helps if not try avg8 it works very well with vista.

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did you downgrade from vista
the cam will need to be setup with yahoo and msn
if your having problems installing the cam then try
camera-drivers.com
some vista programs will not work with xp and the same with some xp programs will not work with vista
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It seems that a lot of people are having this problem, I'm sure that it's something wrong with the phone itself, but you can always update the phone's software from it's website as the update feature on the software does not seem to work, and update your IM software whether or not you are using MSN or AOL messenger. :)

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go to start, control panel - click add remove program, on left side see add/remove windows components left click mouse , you will see windows components wizard- scroll - down uncheck msn explorer , click next, ok your msn will uninstall from your program, ok good try , FixYa

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