Question about Philips 42PF9630A 42 in. Plasma Television

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I was changing channels and the screen went black. Power is on and it makes a clicking sound but there is no audio. Any ideas? This is a fairly new TV. I'm having the same problem with my unit, I have to unplug the unit from the wall and wait 60 seconds before plugging it back in, anyone know what causes this and what can be done to prevent it?

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  • Rich5665 Mar 06, 2008

    Thanks for the assistance, but I've tried that to no avail, any other thoughts?

  • Rich5665 Mar 07, 2008

    Hey bobby,

    1) It stays green while it seems to try and power itself back on if its unsucessful it will shut off and blink red 4 times roughly in second intervals.

    2) Digital cable & philips home theatre system (hts3555) both using component cables.

    3) Yes there is video, it varies it seems to have a mind of it's own. I can be watching it for hours before it happens or just a few minutes, it's the weirdest thing.

    4) Yes

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Go to philips and down load the latest firm ware for your unit and install it you will need a usb storage device.

Posted on Mar 06, 2008

  • Robert Johnson Mar 06, 2008

    ok at this time I'm going to ask you some questions since I have vervy little info.

    1 does the light on the front blink and if so how many times?

    2 what is your source for video and audio? how is it hooked up?

    3 is there video at all? how long does it stay on?

    4 last question, when you did the update, did it have the updating screen showing the progess of the update?

  • Robert Johnson Mar 07, 2008

    one more question is the model # at the begining of the thread the correct model? if not what is the model and serial so I can look the manual up. I can see about service bulletins on the problem. If it is the model you say it is 42pf9630a there was a ambilite recall, and also the shut down problem was also due to a faulty crystal on the viper board (SSB).

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