Question about Brother HL 5140 Laser Printer

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Feeds two blank sheets then jams

I recently changed my toner in my HL-5140 printer that had been working great up until I changed the toner. Now the only thing I can get it to do is to feed two sheets completely through and feed a third 1/2 way through. I have tried to put brand new toner in as well as new drum, tried resetting. It doesn't matter what I send to it from my page or ten it feeds through the first two and then stops 1/2 way through on the third sheet and gives me the obviously paper jam error.. Any body have any ideas... thanks kindly

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  • Kerley Apr 01, 2008

    My printer feeds two sheets at a time with printing on bothand then the second sheet gets stuck and has to be pulled out. When you pull the sheet out, it comes out looking like an accordion. The toner is not brand-new and the toner light is not blinking, nor is the drum light.

    I've removed the toner and put it in again, along with shutting off the printer and starting it again. It still jams.



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The fact that you changed the toner cartridge should clue you. I have 2 5140s, or rather I have a 5140 and a MFC that uses a 5140 or its clone as the printing part. So, I can swap printer cartridges. The cartridge I bought from jammed constantly and spit out pages with a dark edge. They were great in sending me a new one very quickly, but the new one also jams the same way. Swapping for another knockoff cartridge I had in the MFC cured the problem. Moral of story: All cartridges are not created equal. Brother charges too much, so I am likely to try different knockoff vendors on eBay, but if I didn't have the option to swap and needed the printer all the time, I would go with Brother cartridges. RVS

Posted on Apr 02, 2008

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Im pretty sure that the printer is broken... If you really want to spend twice as much on fixing your printer go ahead, but i sugest calling the company and asking for assistance they will probably send you a new 1 and then you just send them your odl 1 thats what i did..

Posted on Mar 20, 2008


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Hi there
HAve you seen a small coil spring with 2 lugs come out of the machine? If you look inside the printer cavity you should see one of these springs either side of the internal black frame work.aboutThese should be about 1 1/2" into the machine just close to a clear lens on either side. If one of these is missng the drum/cartridge unit is not properly aligned and will cause jamming as you have described.

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