Question about RIM BlackBerry Pearl 8100

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Missing text messages in blackberry pearl

On my blackberry my text messages will be erased from time to time. At first I thought it was just because I had used up all my memory, but it is happening more and more. Any help?

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  • nigel h May 18, 2008

    yeah i  have the same problem with a blackberry pearl 8120! it does not delete the old ones either- it deletes the ones from today and previous days. i am relatively new to blackberry and i dont think it is the memory being full either. can anyone assist

  • Anonymous Dec 08, 2008

    On my blackberry my text messages will be erased from time to time. At first I thought it was just because I had used up all my memory, but it is happening more and more. Any help?

  • Anonymous Jan 22, 2009

    its probably is the memory thing, mine didn't show to be at zero file space left but when i got rid of old pictures the problem went away. 

  • Anonymous Feb 04, 2009

    It happens to me all the time. I have to reset 5 or 6 times a day. It makes me almost want to switch phones. 

  • jorbritt Feb 17, 2009

    I just got my blackberry pearl a week ago and i am having to take the battery out and reset it up to 3 times a day it deletes my text msg and i cannot recive msgs also????

  • Anonymous Mar 13, 2009

    I too have been experiencing that...
    My text messages are erased...items I have sent and received...
    And My Phone log...wiped...luckily
    not my contact list nor emails...but...what is going on????



  • Anonymous Apr 25, 2009

    it deletes it

  • akojim May 11, 2010

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I also have had this problem with my Blackberry Pearl. It has nothing to do with your SD memory card. First and foremost, blackberry shortchanged the pearl when it came to onboard memory size. You'll find this out when all of a sudden your call logs, text messages (SMS & MMS) and emails are deleted. When you receive a call it shows in your call log for only about a half hour and gets deleted again. To verify that it is a memory issue, go to options and click on status. If your file free is at 0, you need to free up some memory.

If you text message alot, this can happen quite frequently. Especially with MMS messages which use up alot more memory. Open your messages folder, click the menu key and click General Options. Make sure your phone is set to keep messages for either 15 days or 30 days. Also another thing is to make sure in your Camera options is that all pictures get saved to your memory card. If your pictures get saved to the phones memory, you will always have this problem until they are deleted or moved to your memory card. If you downloaded any games or applications to your phone, this can also be the problem. They make plenty of games and apps for the Pearl but didn't give the phone enough memory to use it all without eventually locking up the phone. This was my problem. I had a few games and a couple applications like Yahoo Go and Sudoku that I deleted and it helped out alot with my memory issues.

There are alot of other things you can do to help free up some memory but it would best if you just call blackberry tech support for your service provider and let them talk you thru all the steps. I've been very happy with T-Mobiles Blackberry tech support because they are separate from the normal customer service line. I've hardly ever had to wait to speak to a tech unlike the regular customer service which can take FOREVER!

I like the Pearl but these issues can certainly frustrate anyone that doesn't know how to deal with them.

Posted on Feb 09, 2009

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1. Go to your main menu
2. Click on the "Options" icon
3. Scroll down to "Status"
4. If the field labeled "File Free:" has a value of 0 Bytes then any unsaved text messages will be erased from your inbox. Along with this, any new text messages you receive will automatically be erased as well.

I managed to free up space by only keeping messages for 30 days as well as deleting unnecessary applications. The apps take a lot of memory and will free up quite a bit of space for your new text messages. However, it eventually goes back down to 0 Bytes. I ended up running out of things to delete for the sake of freeing up storage space. I have a 2GB memory card in my phone but I can't seem to find a way to switch the SMS storage from my handheld memory to my media card memory.

BTW, Nigel you might want to look at your memory card and see if it is an HC media card. I'm not sure if the Blackberry is capable of reading HC media cards as I have found many similar "Smart Phones" can read a 4GB SD card but not a 4GB HC SD card. Hope all this helps.

- Shane #2

Posted on Jun 03, 2008

×

Your dumb!!!!!!!!!!!!

Posted on Jul 11, 2008

The blac

Posted on Jun 03, 2008

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Hi Sntee- i have a 8GB memory card in the BB and it still does not solve the problem

Posted on May 19, 2008

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I had the same problem and setting the "Keep Messages" option didn't help.
The issue did go away though when I installed a 1gb SD Memory Card.
I guess the BB must utilise the Mem Card as some kind of overflow memory..... who knows?

Posted on May 19, 2008

Check this: Go to messages. Select the menu button (left of the roller ball). Scroll down to Options (near bottom). Select General Options. The last entry is "Keep Messages". You can select from 30 days to Forever. Hope that does it!

Posted on Mar 06, 2008

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