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This happened to me today Black screen Blue ring lit up and nothing Took
the thing apart and pushed down on the chip set
which is the rubber rectangle above the battery..Put the sansa back
together and start... Sorry it took so long Rate me
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
read your manual (the whole thing if you have to then maybe you'll get a better understanding on how to function the MP3 player) if you dont get it then repost your message again saying you read the manual then help with what ever you need and give even more detail on how the mp3 player funtions on the outside