Question about HP OfficeJet d145 InkJet Printer

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New printheads and cartridges but not printing only blank sheets

Message :IDS Failure, call HP

Went through the purported posted solution by HP but did not help.

How do you clean or flush the printheads?

Do it the maintenance way many times>

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Hi,

IDS (Ink Delivery System) failure is not related to the print heads at all. It pertains to that delivery system that lies between the Print head and the Ink Tank. Its a Hardware Issue, some ttime it gets fixed by resetting the printer.

Follow the below steps.

POWER DRAIN:-Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON buton for 30-60 seconds.


PARTIAL RESET:-Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait untill the ON light flashes, then release the buttons.

----(for below reset cartridges must be removed out)---------

SEMI_FULL RESET:-Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait untill the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off dont worry release the button and Push the ON button.


FULL NVM RESET:-Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK/ENTER button and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

(Notes - resets will take a while)

Thanks
RIZ

Posted on Mar 06, 2008

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HP88 CARTRIDGE RECOGNITION FAILURES/CAUSES:

The failure to recognize an ink cartridge(s) could either be a possible Cartridge connectivity, PRINTHEAD* connectivity or an end-of-life PRINTHEAD issue.

We suggest you remove all the ink cartridges and thoroughly clean BOTH PRINTHEADS manually along with cartridge chip contact surfaces (located on bottom-rear side of each ink cartridge). Clean all electrical contacts, including those inside the printer which mate to the PRINTHEADS. Reinstall both PRINTHEADS and cartridges and retest. You may refer to HP's 'manual' cleaning procedures here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=2511747&prodTypeId=18972&objectID=c00844045

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---- If you observe an "Expired xxxx ink cartridge" alert or message, this error may be bypassed by performing the following:
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If the cartridge was refilled (i.e. at Costco or Fry's Electronics), following HP 88 cartridge chip replacement and complete cartridge/printhead/printer manual electrical contact cleaning, the cartridge alert message(s) continue, then you may have a damaged PRINTHEAD* (there are two printheads inside the printer) which may require re-priming or replacement depending on problem symptoms.

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Refer to video on how the HP PRINTHEAD functions: http://inkjet411.com/?page_id=2054
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For advanced HP printer diagnostics or information on ink refilling services, please visit Inkjet411:
http://www.inkjet411.com

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Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
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CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
  1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
  2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
  3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
  4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
  5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads Use the table below to identify the parts:
  1. Printhead handle
  2. Printhead tower
  3. Copper contacts
  4. Plastic tape
  5. Ink nozzles
c00064460.jpg Do not touch:
  • Copper contacts
  • Ink nozzles
  • Printhead tower
c00064461.jpg

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I went through the troubleshooting styeps and it seems that when you leave the cartridge out too long, the printhead gets clogged and it needs to be replaced. Contact Kodak at 1-800-421-6699.
To expedite the call, provide the agent with the one of the following reference IDs - PH02 for image quality problems or BP01 for problems with blank prints.
When you get your new printhead, follow the steps in this document to replace it.

http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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