Question about Dymo LetraTAG Thermal Label Printer
Dymo LetraTag purchased new 3 days ago. Printed 30 labels and now will only print a faint outline of tops of letters. Have removed batteries & connected to elect., also replaced label cassette with new..continues to do same...what to do?
Here is the Dymo site for this issue:
Type "light print" into the search box and the first result is the link you are looking for.
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Poor Print Quality from Electronic Labelmaker Question I have an electronic labelmaker that is printing poorly. The print on the label is either very light, incomplete, or striped. How can I resolve this?
Answer Proceed with the solutions listed below if you have an electronic labelmaker. If you have a LabelWriter printer that is printing poorly, click here.
Replace the existing batteries with a new/fresh set of alkaline batteries. The print head requires a significant amount of battery power to ensure proper printing on the label. Light print on the label may be an indication that the batteries need to be replaced.
Replace the existing tape cassette with a new tape cassette. Light printing may be an indication of bad label stock.
Using the special brush supplied with your labelmaker (located on the inside cover of the cassette compartment) or a cotton swab with a soft solvent (e.g. rubbing alcohol), carefully clean the transporter roller and print head. Dust, dirt, or glue may accumulate on the rubber transport roller or print head inside the cassette compartment and adversely affect print quality.
If the solutions listed above do not resolve the problem, please contact DYMO Technical Support to obtain a Return Material Authorization (RMA) Number.
Obtaining a Return Material Authorization (RMA) Number:
-hope this helps.
Posted on May 19, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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