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It is the shutter (or at least it was for me) I found a simple test here: http://www.mydc.com.tw/repair/knowledge_en/casio-exilim-ex-s600-overexposure-t17.html I repaired it myself, but it took me a whole afternoon and lots of patience. The hard part is taking the camera apart, once I got to the shutter I just activated it manually so to dislodge any pieces that might have gotten jammed, then placed it back together again and it worked! :). It's really hard to take apart, it's like a puzzle sometimes, to find which screws are keeping it together. I also had a bit of hard time when it came to put the zoom back together again. But I guess it beats throwing the camera away. I'm still puzzled on how the CCD works so that an overexposure would make horizontal overexposed lines, but everything points to that. Fixed shutter, lines be gone.
I dont think you can. Even repair shops send the cameras back to Casio for repair. I have been looking for parts for an Olympus and no one sells internal parts, just batteries and maybe battery door/covers.
Depends on where you are at. The main repairs center is in Dover, NJ. Otherwise there is one in Montrose, CA. Call the repairs center at 800-706-2534 and then keep choosing option 1. Tell them what's going on and that you would like to send it in for repairs. If they ask just lie and tell them you already talked to tech support. LOL