Question about Disney Pix Max Digital Camera

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Disney Pix Max 3.0 Megapixel Camera by Digital Blue can't download photos

I have installed their Disney Pix Max Downloader software from the CD.

I plugged the camera into the USB port on my computer.

The camera screen says 'USB PORT DETECTED PRESS OK CONNECT TO THE COMPUTER'

I press OK on the camera and it says 'CONNECTION ERROR'.

Then the Found New Hardware wizard comes up on my computer. I have tried looking for the files on the installation disk and also allowed windows to search online and in all locations of the computer. It is trying to find software for 'COACH DSC' but is unable to do so.

If I double click to open the pix max downloader on my computer it says 'I cannot find the camera. Please check that the camera is firmly plugged in and try again'. I did. It is. Nothing changes if I try again.

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  • David Dansereau Jul 14, 2008

    I have the sme issue with my daughters camera. I can see the pictures on the camera but cannot download them. I had the same error, tried your resolution to no avail, uninstalled the program and reinstalled it. Now I get an error saying "your camera does not seem to contain any images", although I know it does.

  • ichimui Nov 11, 2008

    I have the same problem...could it be that the software doesn't support Windows Vista?

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If you're plugging the camera into a port on the front of your computer try one of the ports on the back. The front ports in most cases only provide 100 milli-amps of power whereas the back ports provide the full 500 milli-amps of power. This could be the problem or it could be your USB cable. Try a different cable and see if that makes a difference. Just make sure that you aren't plugging it into a USB hub and you're connecting it directly to a port in your computer.

Posted on Mar 12, 2008

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2 Answers

Hello? Is it possible to download software for the


You need to install Disney Pix 2 software and the Disney Pix Micro Downloader to your computer via the software CD that came with the Disney Pix Micro.

You can download required software from HERE
Select appropriate software in list as per Windows running in your computer. Click that link and download required file.

Aug 14, 2010 | Disney Pix Micro Digital Camera

1 Answer

I want to install my digitalcamera how can i do that? can you email me the software for the disney lightningmcqueen digital camera


Just copy and paste either one of these links in your internet address bar under a new tab and it will take you to your software download page. It's that easy!

digiblue.com/customer-service/downloads/.../pmbv.html


disney-pix-micro-downloader.software.informer.com/

Oct 21, 2009 | Disney Pix Micro Digital Camera

2 Answers

Downloader says no pictures on the camera!


Computer does not recognize camera and unable to download pix???? It sounds like a bad usb cable connection. Try purchasing a new cable.

Jun 11, 2009 | Disney Pix Click Digital Camera

1 Answer

PixLoader can not find Camera


Downloaded a new downloader from the website digital blue - now it can find camera but cannot find the pictures!!!

Dec 26, 2008 | Disney Pix Micro Digital Camera

1 Answer

I am not able to install the software on a cd for disney pix mic


If you have Microsoft Vista then you're in trouble. Digital Blue is the maker of the camera and software. The editing software that ships with the unit is available there for download...but the driver...WHICH YOU WILL NEED...contains an empty .INF file...meaning if you have Vista you cannot use this camera. My advice is to return it for a refund.

Dec 07, 2008 | Disney Pix Micro Digital Camera

1 Answer

Camera wont download the photos.


http://digiblue.com/customer-service/downloads/drivers/SQ905C_DSC_Drive_XP_Vista_DigitalBlue_V2.005_2007MAY24.exe

if you are using windows vista use the following above link to download the new driver.

1) Please install the Disney Pix 2 software and the Disney Pix Micro Downloader to your computer via the software CD that came with the Disney Pix Micro
2) Please double-click on the "Setup" to begin the install of the Pix Micro drivers. The User Account Control will appear warning you that a program is trying to run. Please click "Allow".
3) Complete the install of the driver by following the prompts.
4) After the install completes, you are prompted to restart the computer. Please select "Restart now" and then click "Finish".
5) You can now delete the Setup program from your computer
6) Connect your Disney Pix Micro to the computer and wait for the device to install.
7) Double-Click on the Downloader shortcut to open the downloader
Now the Pix Micro Downloader is open with the correct privileges and the Pix Micro camera is connected. If you click the "Download" button. A dialog box appears saying "Pixel Up".
Please click the "OK" button and the download will complete successfully. The images can even be deleted via the downloader after the images are downloaded. Although, every time you open the downloader, you must run it as an administrator and every time you download, the "Pixel Up" box will appear.

If you are having a problem installing a product that uses InstallShield as their installation tool, and the steps below do not resolve your issue, you will need to contact the vendor of the software, as we cannot provide further support. Your vendor, who used InstallShield as an installation tool, created the product that you are trying to install. It is very likely that the error you are getting is related to how the vendor used our product and only the vendor would know which InstallShield product they used, which version and how they programmed it. Thank you for your understanding and patience.

This article applies to the following errors when trying to install an application that uses InstallShield:

Error extracting support files
Error installing Ikernel.exe (0x any number)
Access is denied
Error loading Type Library/DLL

Discussion

Detect Version
Different troubleshooting steps are necessary for different version of InstallShield. To check the version of InstallShield Professional that was used to create the setup, take the following steps:

1.Right-click on the setup.exe
2.Select "Properties".
3.In the Properties dialog, select the tab labeled "Version".
4.Near the top there will be a filed labeled "File Version". The number specified here will tell you approximately what version of InstallShield was used to create this install.

InstallShield 5.x and 3.x
If the version of InstallShield is less than 6.00, see article Q100198, HOWTO: Eliminating General Setup Initialization Errors.

InstallShield 6.x
If the version is 6.00 or greater, continue with the following steps.

Setup initialization errors can be caused by a number of factors. This is a non-exhaustive list of possible resolutions:

1.Insufficient permissions on the machine. If you are using a Windows NT or a Windows 2000 machine, you need to have administrative permissions to run an InstallShield Professional 6.x setup. Make sure you have the correct permissions.

2.If you just ran an InstallShield setup, the engine takes a few seconds at the end of the installation to clean up. During this time Ikernel.exe (the engine file) is running in memory from a previous process. That is why you are not allowed to launch another setup. Waiting a few seconds and running the setup again should resolve this.

3.Check and make sure Ikernel.exe is not in memory. If it is, and no setup is running at the time, end that task and restart the system.

4.Clean out the Temp directory.

5.Delete the Program Files\Common Files\InstallShield\Engine folder and then rerun the setup.

6.Reinstalling Internet Explorer (IE) 5.x can also repair a number of corrupted/missing core Windows files from your machine, so reinstalling IE 5.x and the NT service pack is also suggested.

7.Another possibility is that you do not have sufficient COM permissions. For information on how to troubleshoot this, see article Q104986, INFO: Initialization Error Troubleshooting.

8.The other potential cause is a missing Stdole.tlb file. This is a core Windows file and should exist on your machine. Make sure that if you get this file from another machine, the machine is running the same operation system as the machine you are trying to run the setup on.

9.If you are trying to install to a Windows 98 machine, download and run Dcom98.exe from the following site: http://www.microsoft.com/com/dcom/dcom98/download.asp.

10.Make sure that you are using the latest version of the InstallShield engine. To install the latest engine see article Q105097, INFO: Install the Latest Version of Ikernel.exe

Aug 01, 2008 | Disney Pix Micro Digital Camera

2 Answers

Can not install software


i have had this problem with my camera and this is what the manufacter emailed me back
Hi,
Thank you for your interest in Digital Blue. Please unplug the camera from your computer and follow the steps below.
  1. Open the Start Menu > All Programs > Accessories. Right-click on 'Command Prompt' and select "Run As Administrator...".
  2. This will bring up a window saying 'Windows needs your permission to continue', please click on the 'Continue' button.
  3. When the DOS window opens, type in (without the quotes):
    'cd c:\windows\system32'
  4. The above should change the command prompt to C:\WINDOWS\SYSTEM32:.
  5. Now, type in (without the quotes): 'regsvr32 vbscript.dll'
    (dll = dynamic link library)
  6. You should see a window pop up stating 'DllRegisterServer in vbscript.dll succeeded.'
  7. Please insert the software CD with version 2.2.0 into your CD/DVD-ROM drive.
  8. This will bring up the auto-play for the install, please follow the prompts to go through the installation.
  9. The install consists of three different software packages, you should see the Pix 2.2, Pix Loader or Pix Micro Downloader, and the DB CIF Cam being installed.
  10. If you receive an error after the Pix 2.2 install, you will need to download the drivers and Downloader program from our website at http://digiblue.com/customer-service/downloads/index.html You will need to select the 'Disney Pix Micro Downloader' and 'Disney Pix Micro Drivers for WIN Vista'.
  11. Once you have installed the drivers and downloader program you will be asked to restart your computer. After the computer has been restarted, plug the camera into the USB port and look to see that the computer says the drivers have been installed.
  12. Open the Pix Loader or Disney Pix Micro Downloader from your Desktop or from the All Programs list and click on the Download button. If you have a 'Pixel Up' window pop up, click OK, and wait for the download to finish. A 'Delete' button will come up on the Downloader program which will indicate the download has been completed.
  13. You can view the photos by going to 'My Pictures' > 'My Snapshots' or using the Pix 2.2 editing software.

May 14, 2008 | Disney Pix Micro Digital Camera

3 Answers

Software driver


i had the same problem with my camera too but i emailed the manufacter and this is what they sent me:
Hi,
Thank you for your interest in Digital Blue. Please unplug the camera from your computer and follow the steps below.
  1. Open the Start Menu > All Programs > Accessories. Right-click on 'Command Prompt' and select "Run As Administrator...".
  2. This will bring up a window saying 'Windows needs your permission to continue', please click on the 'Continue' button.
  3. When the DOS window opens, type in (without the quotes):
    'cd c:\windows\system32'
  4. The above should change the command prompt to C:\WINDOWS\SYSTEM32:.
  5. Now, type in (without the quotes): 'regsvr32 vbscript.dll'
    (dll = dynamic link library)
  6. You should see a window pop up stating 'DllRegisterServer in vbscript.dll succeeded.'
  7. Please insert the software CD with version 2.2.0 into your CD/DVD-ROM drive.
  8. This will bring up the auto-play for the install, please follow the prompts to go through the installation.
  9. The install consists of three different software packages, you should see the Pix 2.2, Pix Loader or Pix Micro Downloader, and the DB CIF Cam being installed.
  10. If you receive an error after the Pix 2.2 install, you will need to download the drivers and Downloader program from our website at http://digiblue.com/customer-service/downloads/index.html You will need to select the 'Disney Pix Micro Downloader' and 'Disney Pix Micro Drivers for WIN Vista'.
  11. Once you have installed the drivers and downloader program you will be asked to restart your computer. After the computer has been restarted, plug the camera into the USB port and look to see that the computer says the drivers have been installed.
  12. Open the Pix Loader or Disney Pix Micro Downloader from your Desktop or from the All Programs list and click on the Download button. If you have a 'Pixel Up' window pop up, click OK, and wait for the download to finish. A 'Delete' button will come up on the Downloader program which will indicate the download has been completed.
  13. You can view the photos by going to 'My Pictures' > 'My Snapshots' or using the Pix 2.2 editing software.
HOPE THIS HELPS!!!

Feb 17, 2008 | Disney Pix Click Digital Camera

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