Question about SanDisk Sansa e250 MP3 Player

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Won't charge My mp3 will not charge. When I plug it in it says connected on the LCD and arrows are moving from the the mp3 to the computer. It's been charging all day and when I unplug it it goes dead. NOTHING....what's the deal? HELP PLEASE..... Helen

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  • tenaj Mar 06, 2008

    I posted on this site yesterday didn't egt an answer back cannon charge MP3 player when plugged to computer/can't delete songs not sure how to do it lost directions help

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Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Apr 08, 2008

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This is the solution that I use for the music. Connect you player to the computer. Turn it ON after being connected. Go to FILE NAVIGATIONN. Copy your music there. (not in any forler, but as a separate entry in FILE NAVIGATION) Next, disconnect your player from the computer. (Use the SAFELY REMOVE HARDWARE feature for this.)

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You could use the COPY or DELETE features for their respected funtions if you want to when these functions appear.

This is as complete as I can make it.

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This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

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Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

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Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

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