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Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!
when you hook up your printer to your pc via USB...can the computer detect your printer? does it prompt out any msg such as new device is installed and ready to use or did it ask you to install the printer driver? if your pc can't detect your printer, replace the USB cable and try again.. and try to plug into a different USB port on your pc.. and if all fails, then most probably your printer main board is faulty...
yester day on my printer options my printer said offline and it was connected to my computer after i tried to get it to work on my toshiba computer it still wont work and iam trying to get my hp ofice jet 5600 series as a new option on my printer otions what do i do if i cant find it
I checked the IP address of the printer on the wireless network and it was different to the IP address the PC was trying to use. So I went into printer properties - printer port and changed the IP address and it started working again.
perform the steps below if the Operating System is XP
Step 1: ===== Determine if the printer is paused or offline : =============================
1.Open the printers folder, if necessary. a.Click the Start icon. b.Click Control Panel. c.Click Hardware & Sounds. NOTE: This step is not required when using Classic view in Windows Vista. d.Click Printers.
2.Right-click the name of the printer and then click Open.
4.Verify that Pause Printing and Use Printer Offline are not selected.
5.Press Esc to close the window without making any changes.
Step 2: ===== Check for the default printer and USe printer Online in the printers and faxes folder. =========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.