My treo finds my h500 but does not connect to it. When I click OK, It says unsuccessfull connection try again. I followed all the steps my the book. I don't get a screen to enter a pass key. Can you help me?
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Turn your headset off. Then, press and hold the answer/end button until the indicator light is solid lit in blue. It is in paring mode. Now, make your phone's bluetooth application search for new devices. After a while, the BT-350 should appear on-screen. Select it and command the application to proceed. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). If the pairing proces is successful, the headset should enter stand-by mode. The pairing process is timed.If you fail to complete it, you'll have to start it over, from the phone turned off phase. Once paired, whenever both your headset and your phone's bluetooth radios are turned on, they should connect to each other automatically. Otherwise
The Motorola H700 has Bluetooth v1.2 which is backward compatible with v1.1. The headset works with both Hands-free and Headset profiles and is easy to pair with devices running various operating systems and software. We tested the headset with the Motorola SLVR, Palm Treo 650, the Nokia 9500, the Cingular 8125 and the Cingular 2125, and the headset paired with all devices with ease. To pair the Motorola, turn off the headset first then hold the Call button until the LED ring turns purple, quickly open the boom so that the LED stays solid purple, the headset is now in pairing mode. Use your mobile phone to discover and pair with the headset using “0000” as the default pass code. Call handling between the phone and the headset transferred smoothly and the headset will play notification or a ring tone when a call comes in. When working with the Treo 650, the H700 has an uncomfortably long delay in notifying an incoming call. It starts to ring after the Treo 650 has already ringed 2-3 times. The connection between the phone and the headset is solid. When we paired the Treo 650 to both the Motorola H700 and the Parrot 322 car kit, we can pick up calls on either one and the Motorola H700 worked reliably in this set up. Hope I helpedDr Reed
Not sure which Palm Treo you have, but after reading through some of the
info on the different sites it states that some bluetooth devices were
easily installed and others were not. It may be one of the Treo's that
may need an application to download an update. Some of these were
released according to the information I read, that did not have DUN
installed. Whether this has anything to do with pairing your bluetooth
device, I am not sure. I couldn't find a spec page for your application.
Usually it is just a simple matter of going to the bluetooth application
on your phone and turning on your bluetooth headset. They find each
other and you have success. I would recommend talking to Plantronics tech help line
at 800-544-4660 x 5538.