Question about Motorola Mobility H500 Wireless Headset

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Cingular Palm Treo Bluetooth Connection

My treo finds my h500 but does not connect to it. When I click OK, It says unsuccessfull connection try again. I followed all the steps my the book. I don't get a screen to enter a pass key. Can you help me?

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  • Anonymous Nov 06, 2008

    Im having the same exact problem, did you find a way that it'll work?

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1 Answer

When the device is found it will seek the bluetooth device and prompt you if you want to bond the device...on yes it will ask for a pincode ...0000 worked for me just now.
All the very best~

Posted on Mar 11, 2008

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Turn your headset off. Then, press and hold the answer/end button until the indicator light is solid lit in blue. It is in paring mode. Now, make your phone's bluetooth application search for new devices. After a while, the BT-350 should appear on-screen. Select it and command the application to proceed. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). If the pairing proces is successful, the headset should enter stand-by mode. The pairing process is timed.If you fail to complete it, you'll have to start it over, from the phone turned off phase. Once paired, whenever both your headset and your phone's bluetooth radios are turned on, they should connect to each other automatically. Otherwise
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Passcode


The Motorola H700 has Bluetooth v1.2 which is backward compatible with v1.1. The headset works with both Hands-free and Headset profiles and is easy to pair with devices running various operating systems and software. We tested the headset with the Motorola SLVR, Palm Treo 650, the Nokia 9500, the Cingular 8125 and the Cingular 2125, and the headset paired with all devices with ease. To pair the Motorola, turn off the headset first then hold the Call button until the LED ring turns purple, quickly open the boom so that the LED stays solid purple, the headset is now in pairing mode. Use your mobile phone to discover and pair with the headset using “0000” as the default pass code. Call handling between the phone and the headset transferred smoothly and the headset will play notification or a ring tone when a call comes in. When working with the Treo 650, the H700 has an uncomfortably long delay in notifying an incoming call. It starts to ring after the Treo 650 has already ringed 2-3 times. The connection between the phone and the headset is solid. When we paired the Treo 650 to both the Motorola H700 and the Parrot 322 car kit, we can pick up calls on either one and the Motorola H700 worked reliably in this set up.

Hope I helped Dr Reed


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1 Answer

Where do you find the passcode


The passkey is 0000 (four zeros)

Here's the user manual.
http://www.palm.com/us/support/handbooks/treo/Treo650WirelessHeadset_EN.pdf

If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thanks.

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Forgot passcode and i need to pair it with treo


The default passcode is 0000 or 00000 or 00000000

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Not sure which Palm Treo you have, but after reading through some of the info on the different sites it states that some bluetooth devices were easily installed and others were not. It may be one of the Treo's that may need an application to download an update. Some of these were released according to the information I read, that did not have DUN installed. Whether this has anything to do with pairing your bluetooth device, I am not sure. I couldn't find a spec page for your application. Usually it is just a simple matter of going to the bluetooth application on your phone and turning on your bluetooth headset. They find each other and you have success. I would recommend talking to Plantronics tech help line at 800-544-4660 x 5538.

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It's paired up with treo, but when treo rings, the headset will not work.


there are known compatability issues with palm treo and blackberry phones when trying to use this type of headset .

I recomend a Plantronics brand headset with your phone.

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