If the unit is at least 4 or 5 years old, most likely the pump is clogged with the same hair.....that clogs vacuums. you probably can fix it yourself provided you can get to the pump without too much trouble. i'm not familiar with all the brands designs. maybe someone else on this sight can help. if this is not the problem than most likely some of the timers points are burned. if the unit is more than 10 years old and/or the unit has been used unusually alot there is the possibility that the transmission has problems, but that is pretty unlikely. hope this helps.
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