Question about Lexmark X5470 All-In-One InkJet Printer

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Connection from modem to x5470 all-in-one

When I connect phone line from modem to all-i-one there is no dial tone so I can't stay online cause then there is no dial tone.

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Sounds like same issue as other item...let's handle one or the other, right?

Posted on Mar 10, 2008

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How to recieve a fax ?


If your printer is connected to a modem make sure that the port has a dial tone. To check for dial tone, try to plug in a phone to the same port that you printer is connected to. If it doesn't have dial tone, you might want to check with your phone provider. Or you can plug in the printer straight to a wall jack.

Once the printer is connected to a line that has dial tone, you can then setup the printer to receive faxes. To set it up, on the control panel of your printer, press on Setup > Fax Setup > Ringing and Answering.

If you have an answering machine, set your printer to pick up 3 rings higher than your answering machine. If not, set it to pick up on the 5th ring that way you will still have time to pick up the phone if it's a voice call.

If you have a voicemail service from your phone provider, you'll need to contact your phone provider to get a distinctive ring feature. Once you'll have that feature, you can assign a distinctive ring to your printer. You can find that under Fax Setup > Ringing and Answering > Ring Pattern.

May 29, 2012 | Lexmark Interpret S405 Wireless All-in-One...

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

No dial tone on handset. can't send or recieve fax.


? Other equipment, which uses the same phone line as the HP All-in-One,
might be causing the test to fail. To find out if other equipment is causing a
problem, disconnect everything from the phone line, and then run the test
again. If the Dial Tone Detection Test passes without the other equipment,
then one or more pieces of the equipment is causing problems; try adding
them back one at a time and rerunning the test each time, until you identify
which piece of equipment is causing the problem.
? Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP All-in-One and check for a dial tone. If you do
not hear a dial tone, contact your telephone company and have them check
the line.
? Make sure you have correctly connected the HP All-in-One to the telephone
wall jack. Using the phone cord supplied in the box with the HP All-in-One,
connect one end to your telephone wall jack, then connect the other end to
the port labeled 1-LINE on the back of the HP All-in-One.

If the supplied phone cord is not long enough, you can extend it. For
information, see The phone cord that came with my HP All-in-One is not long
enough.
Check the connection between the telephone wall jack and the HP All-in-One
to make sure the phone cord is secure.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.
If your telephone system is not using a standard dial tone, such as some
PBX systems, this might cause the test to fail. This will not cause a problem
sending or receiving faxes. Try sending or receiving a test fax.
Check to make sure the country/region setting is set appropriately for your
country/region. If the country/region setting is not set or is set incorrectly, the
test might fail and you might have problems sending and receiving faxes.
Make sure you connect the HP All-in-One to an analog phone line or you will
not be able to send or receive faxes. To check if your phone line is digital,
connect a regular analog phone to the line and listen for a dial tone. If you do
not hear a normal sounding dial tone, it might be a phone line set up for
digital phones. Connect the HP All-in-One to an analog phone line and try
sending or receiving a fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
After you resolve any problems found, run the fax test again to make sure it
passes and the HP All-in-One is ready for faxing. If the Dial Tone Detection test
continues to fail, contact your telephone company and have them check the
phone line.

Dec 03, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

HP officejet all-in-one...keeps saying phone is off of the hook and will not give me a dial tone to fax. Is there a particular setting I need to check ?????


The very first thing to check with a fax machine is that the line itself is OK. The possibilities are much greater that there is a problem with the LINE and not the HP itself.
Hook up a regular telephone to the fax line, disconnecting anything else that may be on the line. If the telephone doesn't have a dial tone, call the phone company. If you DO have a dial tone, then maker sure that the phone line is connected to the correct port on the HP. There are two, usually. One is for the LINE and the other is for an EXTENSION (a phone that is daisy chained off the fax machine). If you have the LINE connected to the EXT port, it may give you this error.
If you have multiple items connected to the same phone line, try removing all of them but one regular phone, and see if you have a dial tone. If so, add the other items back, checking for a dial tone after each one. If one of them causes a lack of dial tone, replace or repair it.

The phone company may tell you that the problem lies in your inside wiring. I have seen that before. You can take your phone out to the telephone service box on the outside of the building. These usually have regular phone jacks in them. Disconnect the jack wire that runs into your house, and connect the regular telephone into the box itself. If you have a dial tone, then there is indeed a problem with the wiring in your building.

Jul 16, 2009 | HP Printers & Copiers

1 Answer

My Epson bx300f cannot send faxes, just says no dial tone?!!!


ALL fax machines are ANALOG devices and will not work on a DIGITAL PHONE LINE.

Jul 06, 2009 | Epson Stylus Multifunction Printer/...

1 Answer

I am trying to use the fax facility on my epson600fw.my isp is aol .Problem no dial tone. What connections are necessary............via printer,modem & computer ?


Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

Apr 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Phone off hook message


hi,

The most common reason for this message is when a dial-up modem is accessing the Internet on the same phone line. Just as two phone calls cannot come in at the same time, two devices cannot use the phone line at the same time.

f a broadband modem (such as DSL or ISDN) is on the same phone line and the message appears all the time, please contact your Internet provider for assistance. Even if a dial tone is present when listening to the phone line, the HP product may detect the broadband data connection at the higher line frequencies. Broadband modems must have a line filter installed to work correctly. Contact the telephone company for assistance. Please follow the directions below to verify functionality.
  1. Verify that the phone cable going into the HP fax product from the wall jack is a two-conductor cable type, not four-conductor. A two-conductor cable, like the one that ships with the HP product, has two copper leads in the connector. The connectors are usually clear, making it possible to see how many copper leads are inside the cable. Replace a four-conductor cable with a two-conductor cable.
  2. Disconnect the phone cable from the back of the HP product and the message should clear. If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable. If the message persists, see the "Problem still exists" section below.
  3. Disconnect the phone cable from the HP product and connect it to a single line phone. Pick up the handset and listen for a dial tone. If no dial tone is present, replace the phone cable. If a dial tone is still not present, a problem exists with the phone system. Continue with the steps below if a dial tone is present.
  4. Plug the phone cable back into the HP product and hang up any phones with a lifted handset.
  5. Disconnect, one at a time, other phones and devices using the same phone line. Check the HP product display after disconnecting each phone or device. If the message clears after disconnecting a phone or device from the line, the problem is with that phone or device.
  6. If the message still exists after unplugging all other phones or devices, see the "Problem still exists" section below.

Jun 23, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Connection from modem to all-in-one printer


hmmm..so, what type modem you working with here?

Mar 05, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Fax dial tone


sure...check the line, with a phone..do you have call waiting or something like that enabled..that can cause some issues, with the tone interruption to the internal modem.

Nov 14, 2007 | Lexmark X9350 All-In-One InkJet Printer

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