Question about Epson Perfection 3490 PHOTO Flatbed Scanner
My scanner quit communicating properly with my PC. I reinstalled the software on a new PC and have the same problem. It communicates partially, because when I push the "pdf" button on the scanner, I get a message dialogue box titled "EPSON Scan" stating that
"Cannot properly communicate with the scanner.
Make sure the scanner is on, properly connected, and properly set up to scan.
If using a SCSI connection, restart your computer."
I've rebooted, disconnected and reconnected cables -- always same result.
What suggestions do you have? Thank you.
The new PC was Vista and the CD that came with the scanner completed loading a driver without complaint. However, a new driver was needed for Vista. After downloading the new driver from Epson, uninstalling the old driver and installing the new driver, it worked.
Posted on Mar 06, 2008
My Epson perection scanner 3490 photo, does not work with vista
Posted on Sep 17, 2008
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Posted on Jan 02, 2017
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