First the link to the manual
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_4100e_EN_250.PDF
The date and time are set up under general set up. Under that menu there is also TONE/PULSE dial mode setting if you have accidently changed this to pulse it will cause issue. Change it to tone if you have and this will resolve the problem. Pulse is the old style phone system.
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