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We are gettign this error on our Kodak 2500D scanner U18 REMAIND DOC. 18040000

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  • 5jollysinga Mar 05, 2008

    Thanks, but download to the system or to the scanner, we are gettign the error on the scanner display?

  • 5jollysinga Mar 06, 2008

    Everything worked as you said but when I went to transfer the firmware to the scanner it gave me a error that said no device found? Anything else you can think of?

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  • Master
  • 4,102 Answers

Hi what you need to do is download the latest firmware this should solve your problem

Posted on Mar 05, 2008

  • 3 more comments 
  • paul proctor Mar 05, 2008

    Ill just check again for you just bare with me for few minutes ok

  • paul proctor Mar 05, 2008

    click here for firmware
    scroll down page untill you see picture of i phone this will tell you how to install the firmware to the scanner ok let me know if you need further assistance ok its a bit technical but should be ok to follow i can show you the download but cant talk you through process as i would need the scanner in front of me ok but you should be able to do this if not you need to ask someone who can. let me know if you need further assistance or if you cant figure out how to install the firmware

  • paul proctor Mar 06, 2008

    Hi again ive checked everywhere for your error code and as its not documented then the code will relate to a part failing on the board as the usual error codes for light problems and other related problems.
    Do you know when you first got the error code what was you doing with the scanner like was you scanning or starting to scan?
    Let me know and i can rule a few problems out then ill let you know more ok
    speak soon

  • paul proctor Mar 06, 2008

    Hi i found this bot of info relating to your exact error code so give this a try and hopefully your problem will be resolved.
    That error represent a document still in
    the scan path. You will probably find there is no paper in the scanner.
    I tried this and it works every time. On the top of the scanner there
    is an access door. You will find this just above the discharge rollers.
    Open that door and either blow air in the compartment or blow hard
    using your mouth to clear dust. Close the door. That should resolve the
    problem. It is my guess that dust collects on sensors and the scanner
    is tricked into thinking there is paper in the path.

    So it looks like the problem is with sensors on the scanner being covered in dust blow all dust off as desribed then you might find your problem solved.
    If the problem is still their then it could be that the sensors themselves need replacing.
    But just make sure you get all the dust off these sensors ok by a spray can that sprays air out this will dispurse the dust and hopefully get it working again.
    If you cant get air can the just blow really hard and do this a few times and test scanner after everytime.
    But turn off at plug before you do this so the scanner can reset itself hopefully resetting the sensors.
    Let me know how you get on ok speak soon

  • MyEfact Dec 22, 2010

    Firmware won't fix this. Follow our advice at: our blog post onhttp://www.myefact.com/

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Im trying to scan a document but its saying error code 2106. i have it hooked up through wireless


Try these things:

1. place a doc to scan in the scanner. Close the lid and hit MENU, COPY document, START.

If that doesn't work you'll need to contact kodak. If it does then try this next:

2. Check for ADMINISTRATOR rights.

  1. RIGHT CLICK on the kodak icon and select Properties > Compatibility tab > Run this program as an administrator
  2. Select RUN AS ADMINISTRATOR
  3. click APPLY
  4. click OK
Then try scanning again. If it still doesn't work then-

Reload the driver:

  1. select Start > Run.
  2. Type %windir%, then click OK.
  3. Double-click twain_32.
  4. Right-click Kodak, then select Delete.
  5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to (cd drive: > printer > scanner.
    Double-click aioscannr.msi, then follow the instructions to remove it
  6. Then go to cd drive: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
  7. Open Home Center Software
  8. Select Scan Documents and Pictures.
  9. Scan a document
If it still doesn't work then you'll need to take it in for service.

Jun 15, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

Tip

Kodak 2500 scanner tires


Several years ago, Kodak stuck it to the owners of Kodak scanners. A simple, inexpensive consumable, tires, were taken off the market as a cheap thing to buy and they made it part of a care kit which just sent the price sky high.

If you own a 2500 Kodak scanner you can replace the retard tires with #13 O rings. They can be purchased from any Home Deport, Lowes....You will need a total of 12 O rings and that will cost you less than a buck. They work!!! I have been using them without incident for 2 years.

on Feb 18, 2008 | Kodak Digital Science 2500D Path-Through...

1 Answer

I cannot for the life of me get the scanner to be recognized by xp "found new hardware wizard". I installed the twain and isis drivers from the website before hooking it up and after hooking it up, but...


Check your connecting cable! Try connecting to a different computer. Uninstall the drivers, run scandisk/chkdisk on your computer, restart and reinstall the drivers.
S. Mohan

Oct 23, 2009 | Kodak Digital Science 2500D Path-Through...

1 Answer

Error on display


you need to check on the connecting cables if damage replace,you can as well check my computer in system programms on monitor/visual display unit to see new device connected to system, after that restart your system.

Jul 09, 2009 | Office Equipment & Supplies

3 Answers

U18 remaining doc. error code;


The sensor that you can't see (at the bottom facing up) needed to be cleaned. Once cleaned with a cotton swab and alcohol the scanner works fine.

Apr 03, 2009 | Office Equipment & Supplies

1 Answer

Line on far right of scanned documents


Hi,

Most likely the scanner has dirt on the glass that is over the imaging array or the glass may be scrached. If the glass is scratch, the imaging CCD array need to be replaced. If you do not scan the rear of your documents, you can swap the upper with the lower in the case that one is scratched.

The imaging array are the green long bars, one at the bottom of the paper path halfway inside the scanner and the other is above it. Look closely for a small spot of black toner or dirt stuck
on the glass. Take a soft cloth, wet it with water or alcohol if needed and clean the glass.
Pass you finger over the glass, try to feel if all of the toner or rubber residue has been removed.
You might try looking at the specific area were your documents image is getting the line. It will
help you pinpoint where you should clean. CAREFULL not to push on the glass as this
might break it. Hope this helps.

Otaron

Sep 08, 2008 | Kodak Digital Science 2500D Path-Through...

1 Answer

"Warning Clean Roller"


Well, If you get this message you should reset the cleaning counter.
When this message occures, push both arrow buttons below the display at the same time to reset the counter.

Happy scanning !

Jul 21, 2008 | Kodak Digital Science 2500D Path-Through...

1 Answer

KOdak 2500 D -- cannot find target device


Go to Kodak's website and download the scan verification tool (the SVT), and see what it tells you. I use the 2500D with an Adaptec 2940 SCSI controller, and a 50-50 pin SCSI Cable.  I use the twain driver from Kodak's website and paperport 9 software.  This combination seems to work.

Jul 14, 2008 | Kodak Digital Science 2500D Path-Through...

5 Answers

Kodak 2500D error


I have had the same problem. That error represent a document still in the scan path. You will probably find there is no paper in the scanner. I tried this and it works every time. On the top of the scanner there is an access door. You will find this just above the discharge rollers. Open that door and either blow air in the compartment or blow hard using your mouth to clear dust. Close the door. That should resolve the problem. It is my guess that dust collects on sensors and the scanner is tricked into thinking there is paper in the path.

Jan 04, 2008 | Kodak Digital Science 2500D Path-Through...

1 Answer

When scan job is sent a start failure error comes on the display


Don't worry about the clean roller message. It is just a reminder much like your scheduled maintenance light that appears in your car.

Start Failure can occur for a number of reasons. When you get a start failure message close your scanning software and reopen it. Sometimes your connection may degrade if left idle. If that doesn't work shut down the scanner and pc. Turn on the scanner and wait until it is fully initialized before turning on the PC. These steps have resolved that problem for me. Lacking a manual, I just try things. Good Luck

May 07, 2007 | Kodak Digital Science 2500D Path-Through...

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