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Hello experts out there, Ijust

Hello experts out there,

I just bought my sony Ericsson W580i 3 days ago. However, I have problems to use USB cable to transfer files. when connected, the "removable drive G"shows up under "my computer", but when click on the drive G,the computer asks to 'insert a disk to the drive'. When using "PC SUITE" software Ericsson recommended, it says "no phone is detected"
Solutions have tried:
-disable firewall,reinstall "PC SUITE"
-restart computer and phone
can anyone out there help me out?

Thank you very much!

Lily

Posted by on

  • zhengyh Mar 06, 2008

    Hi dileep007,

    thank you for your help. It's helpful. However, I tried everything it still didn't work well. I talked to Ericsson's tech support several times. Last time, the rep seemed experienced and said w580i wouldn't work well with PC suite or any software because it has the smallest phone memory (6.7 MB) and I do need to purchase a MC2 card. Thank you anyway.

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  • 983 Answers

I think there is a problem in data cable... or you have installed the PC suite which is compatible to your mobile...

have a check in settings >connection in ur phone that any option available in there which is related to this..........

Posted on Mar 05, 2008

  • 1 more comment 
  • Dileep Keshavanarayana
    Dileep Keshavanarayana Mar 05, 2008

    i think there is a problem in data cable... or you have installed the PC suite which is not compatible to your mobile...

    have a check in settings >connection in ur phone that any option available in there which is related to this..........

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Mar 05, 2008

    sorry not got missed there...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Mar 05, 2008

    retry with other data cable if problem persists by getting with some of your friends

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