I have a Hoover z400 and the suction hose seems to be clogged at the base where the vacuum head pivots. There is no suction when I run the unit on the floor, but if I detach the hose and use the hose with attachments there is perfect suction. I have tried to remove debris with a coat hanger (carefully) and have had little luck due to how the plastic is molded where the debris travels. I hope this is descriptive enough. Please help!
So, we removed the plastic flap which appeared to be stuck in the upright position allowing the hose and attachments to work, but not the base. Now it is working, but we will have to put the flap back to get the rest of it to work if we can't figure out how to fix the problem. Not a total solution, but now at least I can vacuum the carpet without using the little attachment!
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Re: Hoover z400 clogged
There should be a bottom plate covering the brush roll that you can remove, if you can't dig out the what is in there, try using your hose and suck it out from the bottom, maybe you will be able to get it out.
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It could be clogged at the head or throat, or you might have a hole in the hose. Unplug the hose; if you're getting suction where the hose plugs in then the problem is in the hose or the head. If you're not getting suction where the hose plugs in then the problem is in the body, probably the throat. If the problem is in the hose or head, detach the hose from the head and check for suction at the end of the hose. If there's not suction there, then you've got a clog or a hole. If there is suction there, then you've got a clog in then head.
Turn it on. Detatch the cleaning tools handle from it's mount. If it still has no suction, you have a plugged hose. Everything your vacuum does goes through that long hose. Take the 2 screws off where it attacvhes to the unit, then gently push a broom handle through it to release/loosen the clog. You should be able to see through the hose from end to end. Toys, tissue and pine needles are big culprets of clogged hoses.
you can tell if the vacuum is not run properly by the sound and no suction. check all the hoses and line, more likely is clog up and it the only reason why any vacuum cleaner seem to run louder and run hot due to the line is clog. check the hose line at the bottom of the base where the suction located with the pickup brush; it tend to get clog at the base.
the intake hos at the bottom might be clogged.first take all the filters out and disconnect the hos completely from the vacuum,then check and see if you have suction.the intake hose is the clear looking one at the bottom that wrapps itself up from the base to the backside of the upright.you can use a coat hanger to push out the clog if there is one just bend the tip till its rounded.work it down into the intake hose from the back.after removing the hose and the filters you should have suction.just make sure all the filters get cleaned .you can blow out the hose with a garden hose
Check the nozzle . Turn it over on it's belly and remove the 4 screws that hold the base plate on. Take off the plate and remove the brushroll. I bet you will see a clog in the intake. If not take it to your local vac shop and let them fix it.
If you are getting suction thru the hose and not from the bottom section.. you have a clog somewhere inline with the base area... If you have access to a shop vac ... unplug the Hoover, open up the base and remove the beater bar /belt assembly.. then hold the shop vac nozzle on the point of entry to where the Hoover pulls the debris into the dirt compartment. I am fairly certain you have a clog somewhere in that ducting.. Stubborn ones may need a little motivation.. so you may be able to get an electricians snake or metal coat hanger bent to release the jam..
Hope that helps..
And you are right , regarding Lowes..but don't exclude Home Depot from the same rating..LOL Once the sale is done.. so are they...
If you have low suction at the end of the hose, then you either have a clog in the hose or a clogged filter. Take the hose off and drop something in it to see if it comes out the other end. If you have suction at the end of the hose, then the dirt inlet by the brush roll is clogged.
as the hose fits into the base (if i am correct) the power at the base should be fine, make sure the base is clean and free from blockage,
you say the brush doesn't spin, has the belt broken, if so replace it, (very cheap) and only a couple of screws to undo, the roller not rotating will effect the power of suction dramatically,
start from there and see how you go
if i have helped please rate me