Question about HP LaserJet 3030 All-In-One Printer

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Scanner error message hp laserjet 3030

When I turn it on I get "scanner error turn off turn on" message. I've turned it off and on..I've unplugged it from the wall and plugged it back in. I currently do not have it hooked to a computer, I just use it as a copier.

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  • 5 more comments 
  • leesalouski Mar 11, 2008

    the Laser/Scanner Assembly cable wasn't securely connected. Cleaned it with an eraser and plugged it back in...works great!!!

  • Anonymous Mar 25, 2008

    when I turn it on I get "scanner error turn off turn on" message.

  • Anonymous May 03, 2008

    WHEN I TURN ON THE PRINTER IT SHOWS SCANNER WARMING UP AND IT HOLDS FOR SOME TIME AND THEN IT SHOWS THE SAME ERROR SCANNER TURN OFF AND TURN ON

  • wilthifra May 05, 2008

    When trying to copy from glass, I get error message "document feeder mispick reload".

  • sammy1101 May 12, 2008

    Scanner ERROR ON & OFF

  • sanju suryav May 16, 2008

    WHEN I TURN ON PRINTER IT GIVES SCANNER POWRE ON OR OFF ERROR, SAME PROBLEM OCCUR WHEN I AM DOING ANY COPY OR FAX.

  • arun ji Sep 09, 2008

    hi i am having problem in scanning when i try to print its working so there is no fault with the usb cable but the issue is that scanning shows error to unplug and do again i did but still the same ;arunjipersonal@gmail.com

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6 Answers

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My hp 3030 printers shows warning up bulb and make noise how can i solve it ?

Posted on Oct 13, 2009

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WHEN I TURN ON PRINTER IT GIVES SCANNER POWRE ON OR OFF ERROR, SAME PROBLEM OCCUR WHEN I AM DOING ANY COPY OR FAX

Posted on Jun 10, 2010

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My hp 3030 printers shows warning up bulb and make noise how can i solve it ?

Posted on Jun 03, 2010

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This really has nothing to do with the scanning or ADF. It is the Laser/Scanner that needs to be fixed. Either the cable is broken or it needs a new Laser/Scanner Assembly. I believe the part number is RM1-0171. You should be able to find it on google.

Posted on Mar 05, 2008

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WHEN I TURN ON PRINTER IT GIVES SCANNER POWRE ON OR OFF ERROR, SAME PROBLEM OCCUR WHEN I AM DOING ANY COPY OR FAX

Posted on May 16, 2008

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My have a printer hp 3030. But problem is that it takes toomany to send fax around 10-15 min.please help me to solve this problem.

Posted on Dec 18, 2009

  • rsbhind Nov 18, 2010

    SIR,
    MY HP3030 IS NOT RECEIVING

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SOURCE: scanner error message hp laserjet 3030

This problem has to do with the scanner mirror. You may hear a grinding sound, also. The reason it does this is because the scanner bulb cannot find 'home', so it keeps trying to find it. Well, it uses the mirrors to reflect on another object inside the scanner to tell it when to stop. The mirror on top of the right next to the scanner bulb may need to be cleaned. This works every time for me, except the same problem always comes back sooner or later.
how to clean-
1.unplug your scanner
2.notice the glass covering on the left side, it can be removed with a Phillips screwdriver. Unscrew the plastic surrounding the glass and then remove the glass covering.
3.Plug the scanner back in and wait for the scanner to move left and then unplug it before it starts moving to the right. Repeat this until scanner bulb is all the way on the left of the machine.
-an alternative method-
with the glass covering removed, use a pair of pliers to move the small belt that moves the scanner bulb. keep moving it until the scanner bulb is all the way on the left of the machine.
4.With the scanner bulb assembly in reach, grab a Q-tip and gently clean the mirror that is just to the right of the bulb. You might want a flashlight to see the dirt and dust.
5. Put the glass covering back on.
6. Plug in the scanner.
At first to me it seemed like it wouldn't work, but it does.
Hope it helps. Reply back if it does.

Posted on Jul 23, 2008

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hi, 

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1) unplug the machine and connect it to wall outlet directly,
2) unplug the power cord from the printer and press and hold ON for 1 min and release the ON button and plug it back..
3) Disconnect the power cord from the product.Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons and if printer turns off, turn it back ON and wait until it cmopletes its instialization and if still persists, it a hardware failure...............

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1 Answer

Scanner error message hp laserjet 3030


This problem has to do with the scanner mirror. You may hear a grinding sound, also. The reason it does this is because the scanner bulb cannot find 'home', so it keeps trying to find it. Well, it uses the mirrors to reflect on another object inside the scanner to tell it when to stop. The mirror on top of the right next to the scanner bulb may need to be cleaned. This works every time for me, except the same problem always comes back sooner or later.
how to clean-
1.unplug your scanner
2.notice the glass covering on the left side, it can be removed with a Phillips screwdriver. Unscrew the plastic surrounding the glass and then remove the glass covering.
3.Plug the scanner back in and wait for the scanner to move left and then unplug it before it starts moving to the right. Repeat this until scanner bulb is all the way on the left of the machine.
-an alternative method-
with the glass covering removed, use a pair of pliers to move the small belt that moves the scanner bulb. keep moving it until the scanner bulb is all the way on the left of the machine.
4.With the scanner bulb assembly in reach, grab a Q-tip and gently clean the mirror that is just to the right of the bulb. You might want a flashlight to see the dirt and dust.
5. Put the glass covering back on.
6. Plug in the scanner.
At first to me it seemed like it wouldn't work, but it does.
Hope it helps. Reply back if it does.

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?Scanner failure? error message


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