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I Knocked Over My Xbox 360 Recently And I Was Playing A Game ,And The Disc Was Unread So I Took It Out And It Was Filled With Circular Scratches .. Can I Make It Work, And What Has Happened To It?

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If it is the disc you are referring to ..find someone who has a disc polisher...video rental stores are you best bet..they need them to polish marks out of disc when they rent them ..provided the marks are not to bad ,this should fix it .. your console may have moved the laser .use an old disc first to see .you dont want to scratch disc again after it has been polished.

Posted on Mar 08, 2008

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Hi, I've been using my Call Of Duty Black Ops disc for about 6 months now and i took out my disc for basically the first time and noticed many scratches in circular rings around the disc. i put it back in...


I suggest buying a disc cleaner since you are only having problems with some of your games and not all. You can find these at Walmart, Radioshack, etc.

Mar 06, 2011 | Microsoft Xbox 360 Console

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Check to see if there are any scratches or laser burn marks on the discs....


c on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"
THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.
Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

on Apr 03, 2010 | Video Game Consoles & Games

1 Answer

When playing games the xbox screen freezes.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Mar 07, 2010 | Microsoft Xbox 360 Console

2 Answers

My XBOX(not a 360) won't read disks


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to a Professional Disc Repair Service and the discs shall be sent back as good as new.

If this laser burn scenario is consistently happening to your game discs, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Mar 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Fifa 10 will not play in my x box 360


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on a discs, will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 scratched or laser burn disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

You can send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.


Dec 31, 2009 | Video Game Consoles & Games

1 Answer

I have laser burn on my call of duty modern warfare 2 game, amongst others. how can i fix it or is there a place to get it fixed at. PS. dont sent stupid **** to my email.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on laser burn discs repairs or to get Xbox & Xbox 360 discs repaired professionally visit:

www.discREPAIR.ie

You can send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

Dec 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Playing new fifa2010 on x boxx 360. working ok and then froze stating ''clean with soft cloth'' tried this but unsuccessful


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

Dec 26, 2009 | Video Game Consoles & Games

3 Answers

Put in disk in 360. Play Playonline viewer, but screen goes black, and says cannot read disk, need to clean or restart. I did this several times and same result.


I had this problem recently. What happened was you closed the game without logging out of Playonline. The long shut down I call it. This corrupts the FFXI data on your HDD. And since FFXI does not appear in the memory you have to format your HDD and redownload. I can guarantee if you put the disc in your xbox with no HDD that it will read or even place it in an xbox with a HDD that has never had FFXI.

Dec 26, 2009 | Square Enix Final Fantasy XI for Xbox 360

1 Answer

Laser burns on disc


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 laser burn disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

You can send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

Dec 25, 2009 | Microsoft Xbox 360 Console

1 Answer

When playing C.O.D 4 x-box makes funny noise.....


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 laser burn disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

You can send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

If this is happening consistently without any knock or movement of the console, I would contact Microsoft for advice on your games console.

Sep 15, 2009 | Microsoft Xbox 360 Console

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