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Kenmore SM 9710803 - A agitator is not working

On my Kenmore washer the agitator is not fully working. The bottom still has power but the center shaft will only turn if you put pressure down on it. It looks like there are two tabs at the top when you pull the center cover off that are supposed to engauge in the cogged ring around the top. They look like they have worn or been stripped. Any thoughts?

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  • samiam49103 Aug 15, 2008

    How do I remove the Agitator to replace the dogs

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If it a duel agitator u will have to replace the dogs in it.

Posted on Mar 12, 2008

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I have a 70 series Kenmore washer that works normally except when it starts to agitate, the top part of the agitator does nothing. That is the spiral on the center post. Any ideas?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Jan 20, 2011 | Kenmore Washing Machines

1 Answer

I have a Kenmore 110. (full number is 110-82984810) It has a "ratchet/screw" type agitator. The big fins on the bottom part agitate back and forth, but the center piece no longer moves in a...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-11082984810/0582/0153200?pathTaken=

and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

For future reference you might also want to review / print / save the following Whirl[pool / Kenmore Service Manual for these washers:

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Dec 26, 2010 | Kenmore Washing Machines

1 Answer

Top portion agitator not working - Kenmore 110.27812692


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:


http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.27812692

and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Apr 27, 2010 | Kenmore Washing Machines

1 Answer

Only the bottom agitator works, not the top


replace the dog ears in the upper part of the agitator not expensive and not hard to do ,,,, pop the cap off the upper agitator remove the 7/16 bolt and lift off the upper part and replace the plastic dog ears and reinstall!

Mar 08, 2010 | Kenmore 12502 Top Load Washer

1 Answer

Washer now agitating lazily. Ken. HD 60 series. Agitator doesnt seem to be fully connected? How do you remove the agitator?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

I'd also check the Motor Coupler for a worn center rubber piece.

Jan 16, 2010 | Kenmore Washing Machines

1 Answer

Washer is not rotating fully during wash cycle


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Some Kenmore washers have a two piece agitator. The lower section will rotate back and forth both ways.

The top section has "agitate Dogs" that allow it to rotate only one way (to keep the clothes moving downward.

If yours has a two piece agitator there shouldn't be a problem.


Oct 18, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore 11026912690 washer with problems.


That is the way the agitator works. It actually works the clothes down toward the bottom of the machine. The clothes then do the back and forth agitation working their way back up the outside ot the tub to repeat the process.

Sep 16, 2009 | Washing Machines

1 Answer

Agitator: bottom moves, top does not


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

On the Sears parts site:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.26902691&pop=flush

replace the 110.26902691 with your model number (lift the lid and the model number should be printed on the cabinet) and look at the section on the Sears site for Agitator, basket and tub.

This is what they look like:

pd_26_110_80040?$pddetailsth$ #21 on diagram Dog, agitator (4) Number:3366877Substitution:80040 $9.25Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Sep 13, 2009 | Kenmore 23822 Top Load Washer

1 Answer

Kenmore 80 series washer. Agitates immediately and does not fill


it sounds like the water valve is bad,the water valve level(sm. med. lg.)controls the water valce-mike

Jul 17, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore 90 series agitation problem


suppose to not spin unitl the lid is closed( safety reasons) the reason for the "weak agitation " is a bad set of agitator dogs. by removing the center fabric softener cup, you can get to and unscrew the center shaft bolt7/16. after removing the bolt, the agitaor will remove and the agitator dogs canbe replaced. part number 80040.youll need to split the agitator top and bottom to insall them . they simply slide into place.

Feb 14, 2009 | Whirlpool LSB6200PQ Top Load Washer

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