I have an external Freecom DVD-/+RW DVD Writer. It reads normal film dvds ok and cds with saved data on. but it will not read a blank dvd when i put on in to back up some files. it sees the disc as no free space and none used. its the same on other discs i have used and i have used both and - blank dvd's. i have also tried it on another computer and the same. it also will not read blank cd's.
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Re: dvd re-writer will not read any blank discs
If you have nothing on the cd then it won't read it cause there is nothing for it to read... so if you have a writing software that you can write the cd you can write the cd... only if there is something on the cd it will read......
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OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.
If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.
Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.
According to the site below, the drive can burn dual layers discs:
"The 20x DVD multi writer opens up new dimensions for flexible read and
write functions. This high-performance DVD/CD-burner is able to read
your DVDs at a speed of 16x and CDs at 48x. It also brings fascinating
dynamics into play when writing your blank disks. Now it can even write
DVD-R DL two layer media at 12x, while reaching a speed of up to 20x
for DVD+R and DVD-R. DVD+R9 and DVD+RWs are processed at 8x and DVD-RWs
at 6x. And DVD-RAM can be recorded with up to 12x DVD speed. So how
fast can it burn my CDs, you might ask? Even here, with speeds of 48x
(CD-R) and 32x (CD-RW), it’s at the top of its class."
Is the drive you are using a DVD writer or only a DVD reader? The drive that writes to RW disks is labeled DVD/RW or DVD Recordable. These are the only drive types that will read and write a DVD/RW disc.
we may need more details but you can try this for now
1. are you sure you have a cd writer or a dvd writer (writer = burner)--- check the front edge of your cd/dvd unit and look for words like "writer" "burner" or writeable next to the word dvd or compact disc... keep in mind not all cd/dvd writer can write (burn) cd or dvds, some may burn cd but not dvds.
2. is your cd/dvd unit compatible with the media (cd or dvd blank disk) you are trying to use.. depending your cd/dvd especifications your dvd/cd drive is compatible with certain types of cd or dvds that are writeable.
3. is the cd/dvd a writeable cd/dvd and is compatible with your cd/dvd drive? for instance.. if you are using a blank dvd and your cd/dvd drive only burn cd/s and read dvd and cd you won't be able to write to the blank dvd.
4. are you trying to burn a dvd in a corporate computer.?? as a user (not an administrator) of your corporate computer you may not have priviledges that will allow them to burn dvd/cd's even you your drive and your media are compatible.
the error that you get
the brand and model of the computer you're using
the type of media you're using
if you have tried different dvd-r and dvd-rw discs, unfortunately it's a sign that your writer is failing to read the discs correctly, this normally happens when the writer is about to give up, although it may still write and read cd's but not dvd's