Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum
Everything is working on this machine except that it won't put out any water. All lines are clear.
Check at the bottom of the tank and make sure that the seal is on the vale at the bottom of the tank and not sitting in the hole it sits in. Does water squirt out of the hose? If it does, then the heater in the handle is probably clogged. If it doesn't, then you could have a bad belt, pump or a line that got pinched, you have to take off the top cover for that. Speaking of top cover, check the back edge, is it together and tight, or is there a gap and the top cover is rised up some. If it is, then the back screw holes have broke loose.
Posted on Mar 06, 2008
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Posted on Jan 02, 2017
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We are sorry about the issues you've run into.
This link gives detailed troubleshooting instructions for you: http://www.bissell.com/FAQDetail.aspx?id=1122&icid=ccrr
And this video shows easy maintenance items: http://www.bissell.com/how-to-videos/proheat-2x-machine/care/?icid=ccrr
If your machine continues to not spray, please take it to a BISSELL Authorized Service Center for warranty repairs. If you are experiencing difficulties other than no spray, the technician will let you know the cost for those repairs if your machine is outside of the one year warranty timeframe. You can locate a BISSELL Authorized Service Center at this link: http://www.bissell.com/service-centers/?zip=Enter%20your%20zip%20code&distance=50&icid=ccrr
One pointer that can help between uses is running water through the lines. First, put clean water in both tanks and set your unit to the heavy traffic setting for one pass. This will flush out any cleaning formula in the lines so your spray tips won't get build-up between uses, which can lead to a lack of dispensing the cleaning formula.
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