HP Pavilion dv4-1120us Notebook Logo
Posted on Mar 05, 2010
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My hp note book stops responding during on - HP Pavilion dv4-1120us Notebook

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  • Master 472 Answers
  • Posted on Mar 05, 2010
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Well, click on start >> go to programs >> go to accessories >> click on Run. type msconfig and press enter. at the top click on start up tab and click disable all. than go through the list and check the box for synaptics and wireless and click apply. Select restart later.

go to run again and type prefetch and then click OK. Select all the files and delete them

go to run again and type %temp%, select all the files and delete them all.

Note : if you fail to delete any file then leave that particular file and delete the rest.

at last restart your computer and check.

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  • Contributor 46 Answers
  • Posted on Mar 05, 2010
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If it is when starting the comupter then you may have attached any hardware which is not compatible with the computer. So, remove any external devices or recently attached devices.
If the computer stops responding after you enter the user ID and password, then it is due to another program which is blocking the functionality of the computer. You can perform a clean boot to resolve this issue.
Clean boot: http://support.microsoft.com/kb/929135

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Hi,
Prepare to Diagnose the Computer
Perform the following actions to prepare the computer for troubleshooting a startup problem.

1. Remove the battery and AC adapter from the notebook.
2.Remove any optical disks (CD or DVD), and disconnect any external devices or peripherals such as USB devices, printers, docking stations etc.
3.Plug the AC adapter directly into a functioning wall socket.
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When the notebook stops responding or displays an error message, let me know what symptom that most closely resembles what is seen on the Notebook PC screen.

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*An error message is displayed on a black background
*An error message is displayed on a blue background
*PC stops responding on a red Compaq or blue HP logo screen
*PC Stops responding on the Windows logo screen
* The Microsoft Windows 'Advanced Options Menu' is displayed
* PC stops responding with a blinking cursor is displayed in the upper left corner of a black screen.
*Password is requested but password is forgotten or lost.
*Microsoft Windows starts, but a 'serious error' message is displayed that prompts you to send an error report to Microsoft for evaluation.
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Before installing the audio drivers please install the UAA drivers first. Then restart the computer and install the remaining drivers. Carefully follow on-screen instructions, if any, during the installation.
UAA Driver
ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe
Audio Driver
http://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe
Modem Driver
http://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe
Wireless Lan Driver
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34152.exe
Synaptics Touchpad Driver
ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35444.exe
Intel Chipset Drivers
http://downloadmirror.intel.com/13799/eng/ChipUtil.exe
Ricoh 5-in-1 Card Reader Drivers
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33604.exe
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Hopfully that helps

Good luck
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