Question about Lucent PARTNER18 Corded Phone

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I can't turn off the ringer in my office.

The phone connected in my office rings when the main office number is called. How can I turn off the ringer, but still receive alerts from the secretary if she needs to speak with me?

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  • Anonymous Mar 11, 2008

    I can't turn off the ringer in my office.

  • NEG286 Mar 18, 2008

    Found this solution for another problem on the Fixya site, used it and it worked for this problem. -NEG286



    From extension 10.
    you have to set the ringing.

    feat 00
    left intercom twice
    right intercom once
    enter ext number
    touch the lines util they display how you want them to ring
    feat 00 when done.

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Posted on Jun 17, 2009

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How to make a Nortel phone model M7310 ring


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Incoming calls on Line 4 are ringing in personal office and mail line. I want it only to ring on Mail line . Our phone is a Norstar M7310. Thanks Sherrie



Enter Feature **2663444
Search through General Options until you find Ringing options.
Type in the extension number of your personal office.
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How do I turn the ringer on the phone. We have 5 phones in the office and only one rings. Is there a way to turn a ringer on all 5 phones so we can hear incoming calls from all offices?


Hi, you need your main telephone number to ring at a group ie 500, then you need to add the extensions to that group, I will try to explain;

With your handset down press TRANSFER - 200 - 1234 - 1 - SPEAKER KEY

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When customers ask this question, it's usually because someone has turned off the ringer on the phone. A 77xx phone has a 3-position ringer switch on the left side of the phone. It's pretty easy to turn it to OFF.

If you have somehow asked the question and the phone really doesn't ring, try swapping it with a working phone. If it still doen't ring, then it may be that the extension is not programmed to ring, but you didin't ask that question.

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Ringer off


The VT-9118 can use one of 4 different ring tones, and can be turned off. 

To reset your ring tone: 
  1. Remove the handset from the base. 
  2. Press PROG. You should hear a single short beep.
  3. Press #.  You should hear a single short beep. 
  4. Press a number 1 through 4. You should hear a long "ring" tone (it might be startling!). You can try other numbers from 1 to 4 to hear them all.  
  5. Press MEM to confirm your ring. You will hear a medium beep. 
To turn the ringer off, follow the same instructions, but choose number 5. 

Hope this helps you. If you need for information, you can download the user manual from http://www.vtechphones.com/docMgt/public/art/313/vt9118.pdf

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