Question about Phones

11 Answers

The typical SE W910i problem... that nobody can seem to fix.

Sorry I don't even know if you guys can help me... but I'm having a problem with my Sony Ericsson mobile phone.

So here's the problem:
My phone turned itself off then rebooted. Upon rebooting, I could no longer access messages or anything. Whenever I tried it said "Operation Failed". So I rebooted. Didn't fix it. I took the battery and USIM out. Didn't fix it. So I turned to the internet for help.

A LOT of other people have had the same problem. They recommended updating to the newest software to fix the problem. So I downloaded the Update Service. Yeah, it said my phone needed the newest software, so it downloaded it. Then it went to install it onto the phone... my phone hasn't turned on since.

Now all I get is one vibration, a black screen with a backlight, and the red camera flash-light on the back of the phone. There is no splash screen. No graphics. Nothing. It sits like that constantly.

Is there any way to reset the phone without having to get into the menu system? Because at the moment my phone won't even turn on.

If that's not an option, do you have another solution to this problem?

Thanks for your help.

Posted by on

  • 5 more comments 
  • Anonymous Mar 12, 2008

    I have the same prob althou mine still turns on even after the update.

  • Anonymous Mar 25, 2008

    Same goes for me. Suddenly the phone went off and only the red light on the back was enlighted.

    Since then there are no games left and when trying to send messages just to have a look at my received SmS it only shows: 'operation failed'



    Resetting the phone didnt help. Today I'll go to an o2-shop, hopefully they might help...

  • Anonymous May 07, 2008

    how to solve the problem in mobile phone w910i where operation failed appears

  • suchthefool Nov 26, 2008

    i have the same bu as soon as a charger is plugged in, the top left button turns on> then i press the power button the phone turn on but then the same problem occurs. all lights black screen no graphics!

  • mani8345 Mar 09, 2009

    my w910i sony ericson is getting shutdown automatucally any solution for this

  • zoebrook22 Apr 16, 2009

    I have the same problem.
    Sometimes when I send messages it freezes alittle and then about 5 minutes later I get 'inactive Sim' then black then back light comes on and it buzzes.

    Its driving me crazy because it does it when I am on the phone, sending messages and it deletes recent messages when it does it!

  • MattyRichyC Apr 30, 2009

    My Phone is doing exactly the same and i have been told to update the software by orange help?

×

11 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

When it sais inactive sim it means that the sim card is falling out so get a small peice of paper and put it inbetween the sim card and the battery. It hasnt gon of since if you have any more questions text or ring me on 07896572552

Posted on May 29, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Go to the Sony Ericsson website find the support page for your phone model and download the software update. Save all your contacts to your sim and anything else you wanna keep to your memory card. Then install the software update for your phone. For all those people wanting a repair manual here is the link. 
http://www.sendspace.com/file/8bf0ay

the button to download the repair guide is at the bottom of the page. 

Posted on Apr 21, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I also have a problem with my w910i,,before i updated the version software for my w910i,it alway restart and appear red light from the back phone..it make me to get solution from sony ericsson website and i can get information to fix this problem..and later i updated my phone with downloaded the latest software and install it with the step by step..and now i feel better with my phone..hope this can help same problem with other w910i user..

Posted on Feb 08, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Edxccfcffvfvgvv

Posted on Apr 22, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Only download SONY ERICSON PC SUITE and repair the phone... there are steps you must follow!... for me it works... dont download to much themes or games... when I download them (about 300 themes and games) it crashed... so be carefull

Posted on Apr 28, 2011

The newest update seems to have solved the 'Operation Failed' problem for me. Just update the phone using Update Service. Don't forget to back your contacts up to the memory card, as well as the messages because they will all be lost otherwise.

Hope this helps.

Posted on Oct 30, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hiya, i dont know whether anyone can help me. My phone, sony w910i has been playing up for the past few weeks. Basically it keeps on turning off and then rebooting all by itself....sometimes i cant access my inbox or outbox or my images. I get cut off during a call...i really dont knw how 2 fix the problem. I dont know which software i need to download onto the phone 2 fix this problem.

Posted on Sep 13, 2008

Dont buy this phone!!

Read the reviews!!!!

Every1 has all kind of problems with these handsets!!!!!!!!!

My advice is take it to the carphone warehouse even if you havent bought the phone from them they offer a FREE repair service.

Posted on May 26, 2008

The same has just happened to me and i dont know how to work the phone now!

Posted on May 26, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I HadA Problem Simular To This....My Phone Likes To Go Blank Whenever It Wants To...It Doesnt Do It Regurlarly...It Just Does After 6 Hours So i Turn It off And On And Still The Screen is Blank I Keep Turning It On And Off Takikng The Battery Out Blowing It Then The Screen Works Again...But i Dont Want To Keep Having To Do That So What Do I Do?

Posted on Feb 23, 2010

I have problems but is different from yours.. i sent mine back to where i bought it and they sent it to SE repair centre repair them for free (under gurantee).

Posted on Apr 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Unlock sony w910i


In any town centre there are men wth neon signs that flash saying 'Phones unlocked here'

take a hint

Nov 17, 2013 | AT&T Phones

1 Answer

Hi...how to upgrade my x8 android from 2.1 to 2.3...?


Sorry, I have some Q to ask to you because now i using SE X8 also. My phone ometine it was hanged that why i could not touch or do anything and sometime it not follow under my touch. Who know about this? can you help me to solve? I hope fully have someone can help me.

May 19, 2012 | Sony Phones

1 Answer

One phone handset will not answer incoming calls. You can call out on that handset, but it will not answer incoming calls.


It needs to be put in the ICD group. By default, nobody is in ICD group 1. Adding the phone and giving a ring status to it, even if it's no ring, makes the light blink on incoming calls. If you have access to system programming it's program 622 and 623. If you don't, your dealer/installer will have to do it.

Carl

Jul 07, 2011 | Panasonic KXDT321 Phone

1 Answer

Changing phones but same Bluetooth earpiece


apparently deleting the earpiece from my SE devices did fix the problem, i just hadn't realised. thanks

Dec 07, 2008 | Phones

1 Answer

My sony ericsson w910i screen started to flicker on and off so iturned it off ,,,the battery was almost dead but now it wont turn back on even when i put it on charge??? please help somebody!:(


sony erricson W910i phones DO have a technical fault, i have ine and every now and again it will turn itself off, i advise you to take it to the shop you bouhgt it from, they will help !


Oct 29, 2008 | Phones

1 Answer

To unlock code of sony ericsson w910i


the default code will be 0000,1234,or 9999 try these that should do the trick please rate thanks

Sep 25, 2008 | Phones

1 Answer

My sony w910i phone says failed when I try to play stored music on it ant ideas?


when i click on messages it keeps saying oporation failed fix it?

Jun 09, 2008 | Phones

1 Answer

Ringer on Sony SPP-S2730


The main board in the base is bad, I was never able to pinpoint the bad component after changing a few circuit board parts.

I only saw this problem in the 2730.

The only fix I found while at the Sony Service Center was to replace the board.

Radio Shack sells a remote ringer.... You could hook that to the phone line and it would ring... Not the best fix but it would help... Even another phone in another room...

Sorry.... This problem frustrated me.... Wanted to find the fix... The board is expensive if avaliable....

AL

Mar 20, 2008 | Sony SPP-S2730 Cordless Phone

3 Answers

W910i typical fault


Right, i had the same problem with mine and ive fixed it so i thought i'd share the info :)

The problem is the phones EROM is corrupted. In english that means that the phones "thoughts" are all messed up so it cant start up properly if at all.

What you need to do is "reflash" the phone. This basically means you need to reinstall the software. Head over to http://www.sonyericsson.com/cws/support/phones/topic/updateserviceapplication/w910i?cc=gb&lc=en and download the update service. Once installed chose your phone (in this case the w910i) and follow the on screen steps. Once the update has started DO NOT DISCONNECT THE PHONE!! If you do it will cause the phone to corrupt possibly beyond repair. Once the update has completed take the battery out and put it back in again. Turn the phone on, be patient (wait several mins if you dont see anything) and it should boot up!

Thanks - hope this helped

UMK747

Mar 05, 2008 | Phones

1 Answer

Forgot my personal lock


dont worry u may remove all locks by using infineti box.
bye use it we can remove almost brands lock. ok
if u cannot perches it then u may go to nearst serves center bye

Mar 01, 2008 | Phones

Not finding what you are looking for?
Phones Logo

Related Topics:

4,073 people viewed this question

Ask a Question

Usually answered in minutes!

Top Phones Experts

kakima

Level 3 Expert

96576 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Cindy Wells

Level 3 Expert

4758 Answers

Are you a Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...