Question about Philips 42PF9630A 42 in. Plasma Television
The picture is perfect when the screen is on, but it goes black very shortly after startup, and sometimes goes back on and off in no apparent pattern. Sometimes I can manipulate it back on for good by turning the system on and off a few times but it is very unreliable. Any clue as to why this occurs and how it may be fixed?? I have a Phillips ambilight 42 plasma (42PF9630A/37) that is 2 years old. It turns to a black screen after about 4 or 5 mins of normal watching. The power light stays green then it tries to turn itself back on several times. The picture is perfect and there seems to be nothing wrong until the black screen.
My screen is black, why do I not have a picture?
Answer Antenna is not hooked up to television.
Blank screen when connecting to the accessory (DVD, STB, PC) device via HDMI to HDMI.
Posted on Mar 05, 2008
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Posted on Jan 02, 2017
The only thing I can suggest outside of taking the television to get repaired is a hail-mary firmware update. To be honest, the firmware update process is fairly complicated and lengthy. You can download the firmware and find instructions for it here.
Look on the right hand side for firmware information.
This TV is likely outside of its 1 year manufacturer's warranty so you would have to pay any and all repairs. Before deciding to do a repair you might try calling Philips. For a while they were offering a service to customers like yourself with out of warranty units. They would offer to sell you a more up to date model at a discount. I'm not sure they still do this but its worth a shot.
Hope that helps!
Posted on Jul 19, 2011
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