Question about Philips 42PF9630A 42 in. Plasma Television
The picture is perfect when the screen is on, but it goes black very shortly after startup, and sometimes goes back on and off in no apparent pattern. Sometimes I can manipulate it back on for good by turning the system on and off a few times but it is very unreliable. Any clue as to why this occurs and how it may be fixed?? I have a Phillips ambilight 42 plasma (42PF9630A/37) that is 2 years old. It turns to a black screen after about 4 or 5 mins of normal watching. The power light stays green then it tries to turn itself back on several times. The picture is perfect and there seems to be nothing wrong until the black screen.
My screen is black, why do I not have a picture?
Answer Antenna is not hooked up to television.
Blank screen when connecting to the accessory (DVD, STB, PC) device via HDMI to HDMI.
Posted on Mar 05, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
The only thing I can suggest outside of taking the television to get repaired is a hail-mary firmware update. To be honest, the firmware update process is fairly complicated and lengthy. You can download the firmware and find instructions for it here.
Look on the right hand side for firmware information.
This TV is likely outside of its 1 year manufacturer's warranty so you would have to pay any and all repairs. Before deciding to do a repair you might try calling Philips. For a while they were offering a service to customers like yourself with out of warranty units. They would offer to sell you a more up to date model at a discount. I'm not sure they still do this but its worth a shot.
Hope that helps!
Posted on Jul 19, 2011
Tips for a great answer:
May 02, 2012 | Daewoo L700C 17" Flat Panel LCD Monitor
Apr 27, 2011 | Proview PL713B 17" Flat Panel LCD Monitor
Jan 08, 2011 | BenQ FP937S 19" LCD Monitor
Oct 03, 2017 | Gateway FPD2275W LCD Monitor
Nov 10, 2009 | HP w1907 LCD Monitor
Jan 31, 2009 | Westinghouse L2046NV Monitor
Jun 20, 2008 | Computers & Internet
Apr 29, 2008 | Olevia LT32HVM 32 in. LCD Television
Mar 17, 2017 | AcerView F51 15 in. Flat Panel LCD Monitor
Apr 14, 2014 | Philips 42PF9630A 42 in. Plasma Television
868 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: