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For copy jobs, clean the glass with a soft clean cloth, regularly, not just the 8.5 x 11 screen but the 11-inch x .5 inch strip that copies when using the document feeder. Print job: their is probably dirt or ink on the rolling parts. Q-tips are good for cleaning this up, careful, don't burn your fingers.
disconnect all equipments using the phone line (everything) connect the fax directly to a wall jack (a working one)
Send a one page black and white text fax to 1-888-473-2963
When your fax is received by the Test Fax Service, a return fax will be generated to you within five minutes confirming that fax was received. This verifies that you can both send and receive a fax with
your fax machine.