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My computer wont read discs anymore

I have a 2000 dell and when i got this computer i didnt get any discs with it it needs to be completely restored do you have any suggestions ? and for some reason it stop reading discs before it stoped reading them at times you would have to put a paper clip in the hole to open the door help

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Just clean it the disk cleaner, if not work
remove the cd/dvd drive into your pc then i have knowlegde how to repair it just open the casing and replace the belt in the gear then wipe the lens with clean cotton.
if not work i suggest you to buy a new cd/dvd drive because the lens of that cannot read.

Posted on Mar 05, 2008

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This may work for you, but then again, it may not... Get your system up and running normally, don't boot from the OS Install disc. Once your system is on, place the OS Install disc into your optical drive.
As Auto-Run tries to initiate, Cancel the operation. Open up "Computer", right click your dvd-rom, and go to "explore" or "open". You will have to find a hidden text document with the title of "unattend". Inside that text document, you will find the OS Product Key for that particular disc. Try using that key for the Activation of your Windows OS.

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NEED TO RESET TO FACTORY SETTINGS....THE CTRL-F11 THING DOESN'T DO ANYTHING & I CAN'T FIND ANY OTHER PLACE TO DO THE RESET.....I HAVE 2 DISCS....ONE IS FOR DEVICE DRIVERS (SAYS FOR REINSTALLING) &...


To reload Windows..
As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen. This must be done before Windows logo appears.
Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.
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Log in as a user who has administrative credentials, and then click OK.
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In the Dell Factory Image Restore window, click Next.
Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
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How can i restore factory setting with my dell desktop xps400 9150 without media dvds


Most newer computer do not include any media disc for the purpose of restoration. This is for a couple reasons first it cuts down on the cost of the computer and second it cut down on piracy or in other words taking those media discs and installing them on another computer.

However Dell as well as many other computer manufactures use another method that will allow you to restore your computer back to the way it came out of the box.
At the end I included a couple links.
The first one is your "Owner's Manual". You can find all these steps in this manual as well.


The second are other documents relating to your xps400.


Good Luck and I hope this helps.

"Happy (insert preference here)" and "Merry New Year"




To restore your PC to factory settings:

Warning: Anything you added to your system after you purchased it will be deleted. The only way to recover those files and programs are to back them up. I would advise you to get some CD/DVDs and back everything up just to be on the safe side.



  1. Turn on you computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen.
  2. Immediately upon seeing the blue bar, press <Ctrl><F11>. (If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again). If you do not want to proceed with PC Restore, click Reboot in the following step
  3. On the next screen that appears, click Restore.
  4. On the next screen, click Confirm. The restore process takes approximately 6–10 minutes to complete.
  5. When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.
  6. When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.
  7. Click Next. The System Restore screen appears and the computer restarts.
  8. After the computer restarts, click OK.




http://support.dell.com/support/edocs/systems/xps400/om/WD741A03.pdf



http://support.dell.com/support/edocs/systems/dim9150/9150_XPS400/




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If you can install Linux, then the hard drive is good and the partition that was previously on there will be deleted (I suspect the partition is locked which can be caused by a virus or the software used to scrub hard drive).

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Hi there,

if you check in your start menu you may have a recovery option to create the discs, this is what newer computer do this days, or even better you may have a partitioned hard drive with the recovery unit ready to go, if so start the computer holding F12 and it will run you through this.

If not you can purchase them from Dell itself, and this will come with all the drivers ready to install and you will be ready to go with no messing about.

if you purchase a XP disc from a computer store it will cost you a bomb then you will have to download the drivers from the dell website.

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