Unit has worked well for two months but now refuses to load Skype details, showing on screen "System is starting up" but this never happens. My router is working fine on connected computers, and I have tried switching Ethernet connections with no success. Handset connects with landline and also responds to call button on base station, but Skype has disappeared.
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Re: Philips VOIP 841
Hi have you tried unplugging the base unit for couple of minutes then holding down the button on the base unit after you switch it back on hold it down for few seconds it should flash a couple of times then try connecting again let me kno the outcome of this ok
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close the voip philips application from the task bar. Then do the same for skype. Now Start Skype again followed by the voip software. If that doesnt work uninstall both software and reinstall installing the voip 080 first, then upgrading the skype. You may still receive a warning at first but it will work
Your skypin number should be associated with an account on skype. So all you have to do is to login using the associated account when you turn on your phone, do this by using the phone's controls to enter in your skype account and password.
The VOIP321 from Phillips does NOT connect to your wireless router. It requires to be plugged into a USB port on a WINDOWS ONLY desktop computer, which needs to be left on/logged-in with Skype running to send and receive calls. It wont work with Vista either.
Additionally Since Skype Version 188.8.131.52 (Release date: November 19, 2008) and all later versions (including Skype 4 Betas) the software Phillips supply no longer works with Skype and the VOIP321 phone. The latest VOIP321 <a href="http://tinyurl.com/6b2xrp" rel="nofollow">driver from their website</a> suffers the same issue, even though it states "The VOIP321 USB Phone Driver V 3.8.3 which can be downloaded from Philips web site is compatible with Skype software version from V2.0.0.x until V3.8.0.x". This is plainly no longer correct with the latest stable release of Skype, V184.108.40.206.
Skype developers are <a href="https://developer.skype.com/jira/browse/SPA-599" rel="nofollow">unable to do anything about it</a> and Phillips wont update their driver (Quote "... no more development/fixes are being incorporated into the VOIP321.EXE file"). Phillips would probably rather sell you a newer bit of hardware.
Don't waste your time on Phillips Skype phone devices, as their driver support is lacking when Skype is updated, so you buy a product for a few hundred dollars and it becomes useless 12 months later.
Another reason to not purchase the Phillips Skype phones is that it is Windows Only. No Mac or Linux support or drivers offered.
I have the same problem but what i did is to ru my XP in safe mode with networking and saw that is working ok. after that, i just locked on which services are working on normal mode and not shown on safe mode. found the service that was doing the problem (HP netwoking for my HP J6413 printer) and now working on some way to make it load only after the skype and the driver loaded.
I had this same problem... If you use Microsoft Outlook for emails, then this might be the solution: Open Skype and click on View, and untick the 'Show Outlook Contacts'.
Hopefully this will cull the list of contacts and will enable the Philips voip phone to view contacts again... Perhaps it's because the Outlook contacts are vCards - something which the Philips phone can't recognise?
I have skype-in and voice mail too, but don't use either. Instead, I go through www.grandcentral.com, which provides my phone number and voicemail services - forwards calls to whatever phones, cell or skype, that I set it to. I won't run down the list of features, but grandcentral is a great solution to so many telephony problems, and it's FREEEEEE!
I resolved this problem by unplugging the unit for a few seconds, waiting for the system to reset, then pushing the reset button, and waiting for the system to reset a second time. After that, the phone worked perfectly again.