I found if you cover a copper contact on the color cartridge the erroe clears and the cartridge works. looking from the contact side for the color cartridhe 2nd row contact 2 from the left. I found if I use an ohm meter from 2nd to 3rd contact I measure 119 ohms. I believe that is a shorted cartridge. If you bought it New I would get it replaced. I use a SMALL square piece of Scotch tape.
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