Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

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Problems can you help

I got a motorola sbg900 and for some reason i cant connect to the internet. i have a hp, i called hp and they of course they said it wasnt the computer. i can see the router and i got full signal but the router wont let me connect to the net. is there something im doin wrong

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  • chickity Mar 18, 2008

    I can connect to the Internet with it if it is directly connected to the PC, but not when I go through a router. Motorola customer support couldn't help me.

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Shut down computer (not restart), power cycle modem (unlpug) for thirty seconds. Recconnect power to modem, wait untill all lights are online. Boot up computer, once fully booted.. click start, run, type the following. CMD, in the window that pops up, type ipconfig, then ipconfig/release "you will see lan dissconect message in lower right hand corner" then type ipconfig/renew, then type ipconfig/all and finally type exit. Fire up your web browser and you should be online.

Posted on Sep 16, 2008

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When the SBG900 page appears choose WIRELESS on the left.
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May 17, 2011 | Arris SURFboard SBG900 Wireless Router...

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Feb 10, 2011 | Arris SURFboard SBG900 Wireless Router...

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Feb 05, 2009 | Arris SURFboard SBG900 Wireless Router...

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Oct 12, 2008 | Arris SURFboard SBG900 Wireless Router...

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Good Luck,
Chris from Cali

Feb 24, 2008 | Arris SURFboard SBG900 Wireless Router...

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Motorola sbg900 wireless modem


have you tried powercycling your modem? turn of your computer, unplug the power cord from the back of the modem. wait a minute (literaly). plug power back into modem and wait for lights to come on and stop flashing. power computer back up. Check to see if connections works. Also check your cable connections between the modem and the computer. If all fails contact your Internet Service Provider, who most likely provided you with the modem.

Apr 08, 2007 | Arris SURFboard SBG900 Wireless Router...

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