The ice maker is not making ice; the led light is not on. Water is working

Hello Friend, this is Z. Thank you for your inquiry!

If your ice maker is not working, here are a few simple troubleshooting tips that may help you resolve your issue:

1.It may be turned off. Make sure the ICE OFF key is OFF and the LED light is not illuminated.

2.Also make sure that the temperature is 8 degrees Fahrenheit or lower. If your freezer is too warm, the ice maker won't cycle properly.

3.When was the last time the filter was changed? Most filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency.

4. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

5.Also the water shut-off valve or water-inlet valve, or both, may need replacing if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, then more than likely it will need to be replaced.

Hope this helps!

you have a dual water valve that sends water to the ice maker and the water in the door and it is very common for the ice maker side or the water side of the valve to go bad and on of them working properly and the other not

Good chance the water line near the ice maker motor is frozen. Thaw out the freezer for about 6 hours - move your frozen stuff to the refrig - ot should be OK - then back again after thawing. This alnost always works.

The water dispenser work but the ice dispenser don't work.

There's no ice If your ice maker has stopped producing ice completely, check these, in this order:

• It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:



• If your ice maker has a small red plastic lever, lower it to lower the wire.



• If there's no plastic lever, simply lower the wire.



In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


• The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.



• The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Small or too few ice cubes If the ice maker is producing ice poorly--making small cubes or too few cubes--you probably have a clogged water line, a defective water-inlet valve, or a defective ice maker mold thermostat that isn't cycling properly. Check these:

• The water line that's attached to the back of the refrigerator. Make sure you have good water flow. If the flow is poor, repair, clean, or replace the tubing or the shut-off valve that supplies the water.



• The water-inlet valve. Replace it if it has failed.



• Check the freezer temperature. If should be 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.



• The ice maker mold thermostat. Make sure that it's cycling properly.

Specks in the cubes If you find black or gray specks in your ice cubes, have a look at the ice cube tray. If the protective coating is peeling away, the most economical solution is to completely replace the ice maker.

is there water in the ice trays?if not try pushing the test button normally underneath the unit. possibly it will initiate a reset and start working. sometimes a limit is not activated when it should be.

your ref board seems to be working fine
Did you test the water valve???
if yes and water valve works, than replace the Ice Maker

my ice maker stopped making ice. Green light is on. Drinking water is ok

Press and hold "ICE MAKER LOCK" button, and while holding it shortly press "LOCK" button, and the light will change to green LED.

Ivan