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Quantum SuperLoader 3 LTO-3 Tape Drive

Loading Media (by 2 users)

posted by Suhel on Mar 05, 2008


I am using Symantic Backup Exec 10d on my Superloader 3 LTO-3. When there is a need for the second tape and Symantic is asking to load media the auto loader does not load the second tape. I have set the mode to sequential and sequential cycle. Is there a solution for this?

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1 Other User Has The Same Problem

Comment by Guest, posted on May 06, 2008

Exact same problem with our Quantum SuperLoader 3 LTO-2 Tape Drive. I start the Sequential ops but when the first tape is full, the BackupExec software sends a message asking for Loading a new media instead of ejecting the tape. In fact, I think that it is the tape drive job to unload the tape when it is full.

If I eject the tape from the Backup exec job menu, it does not work at all. I have to manually move the tape from drive to slot 1 then the drive automatically move the tape from slot 2 to drive and at that time, backup exce continues the backup. Our backup takes 3 tapes so we have to manually move all 3 tapes manually. It is really strange. Looks like a lot of people are having this problem.

I did a lot of research on quantum sites and symantec sites but nothing so far.

thanks to anybody who can help on this one.

Eric

Best Solution
posted on May 06, 2008
Thanks for Trying (70)

Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Exact same problem with our Quantum SuperLoader 3 LTO-2 Tape Drive. I start the Sequential ops but when the first tape is full, the BackupExec software sends a message asking for Loading a new media instead of ejecting the tape. In fact, I think that it is the tape drive job to unload the tape when it is full.

If I eject the tape from the Backup exec job menu, it does not work at all. I have to manually move the tape from drive to slot 1 then the drive automatically move the tape from slot 2 to drive and at that time, backup exce continues the backup. Our backup takes 3 tapes so we have to manually move all 3 tapes manually. It is really strange. Looks like a lot of people are having this problem.

I did a lot of research on quantum sites and symantec sites but nothing so far.

thanks to anybody who can help on this one.
Rating Locked! (?) Suhel has rated this solution as Thanks for Trying
Solution #2
posted on Mar 24, 2008
Not Rated (0)

BilronArvor


Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Same problem with Backup Exec 10d and Superloader 3 LTO-3.
This is not my first problem with this Superloader. I think it is garbage and will likely be in the garbage very soon. Very expensive garbage unfortunately.

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