Question about Creative Labs Zen Sleek Photo MP3 Player
When connected to the computer only get recovery mode I have formatted and attempted to reload firmware but although my computer shows it connected and I can see removable drive th firmware says not connected
I feel your pain. Yesterday I was in the same place as you. My player stopped working and would freeze after the splash screen. When I plugged it in, I could see the player in windows explorer, but the firmware update software, creative software, etc. kept saying it wasn't there. I went in to the control panel and hit add/remove hardware. I removed Windows Media Player (11 can mask the recognition of a player when something happens to it) and WMP runtime. I rebooted the pc and the player was then recognized. I could run the firmware update and the player works fine now.
Also, just a note. If you do get the firmware to run, mine said that firmware blah.blah.blah was already installed (even though it wasn't). Just hit okay to overwrite it.
Posted on Aug 19, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 13, 2008 | Creative Labs ZEN SLEEK MP3 Player
Jul 23, 2008 | Creative Labs ZEN SLEEK MP3 Player
Jul 02, 2008 | Creative Labs ZEN SLEEK MP3 Player
Mar 01, 2008 | Creative Labs ZEN SLEEK MP3 Player
Feb 10, 2008 | Creative Labs ZEN SLEEK MP3 Player
Jan 30, 2008 | Creative Labs Zen Sleek Photo MP3 Player
Jan 05, 2008 | Creative Labs ZEN SLEEK MP3 Player
Dec 04, 2007 | Creative Labs ZEN SLEEK MP3 Player
Feb 27, 2007 | Creative Labs ZEN SLEEK MP3 Player
Dec 27, 2006 | Creative Labs ZEN SLEEK MP3 Player
123 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: