Question about Sony KDL-32M3000 32 in. LCD Television

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Normal Picture Mode Not Available With Cox HD-DVR (Motorola DCH3416) and HDMI Cable

I have the Sony Bravia 32" Set (KDL-32M3000) connected to a Motorola DCH3416 HD DVR unit.

I have the DVR unit connected to the TV with an HDMI cable, and the TV is unable to show the "Normal" picture mode.

The only available screen formats are Wide, Wide Zoom and Full. Of these, none represent an HDTV signal to fit the screen appropriately.

When I access the TV's menu system, I cannot change to Normal. It's in the menu options, but that particular option is grayed out.

What options exist?

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  • Anonymous Feb 09, 2009

    When I connected to the Comcast Cable HD signal box, the screen always has a black border on all four sides. I can select the zoom and normal picture features, but there is always a black border. The tv will not go to full screen.

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With an HDMI cable connected, the cable box determines the picture size. The settings on the cable box must be changed in order for you to get the correct picture size. I have some experience with Motorola cable boxes; usually to access the settings you turn the box OFF and then press the menu or settings button on the box to bring up the display menu. Hope this helps!

Posted on Oct 19, 2008

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