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Scan to email

Having problem setting up my scan to email for a canon ir2020, Help ps. Tnx

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Easiest way if you can, is to set smpt ip address in copier and give the copier an email address ie ir2020@here.com - depending on your mail server you may need to have a valid email account for the copier so enter your made up email into your active accounts. if you cant enter smpt ip address on copier you may need to set the dns option to no or invalid. there are many ways to set this up if it still doesnt work have a tech come and do it and save yourself the headache

Posted on Mar 06, 2008

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Posted on Jan 02, 2017

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What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

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Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

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Hello,

You should be able to find out what you need by going to the product's website:
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Click on the "Drivers & Downloads" tab able halfway down the page. Click on the "User's Guide" link to open the guide. Looks like scanning information begins on page 58.

Hope this helps! : )

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