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Eureka Capture 8803AVZ - EXTREMELY loud

I purchased this vacuum in December and have absolutely loved it. It has tremendous suction!! I have been cleaning the filters after every use. Today it started making an EXTREMELY loud noise. The belt is still turning the brush and the suction is still great, but the noise is almost unbearable. I have completely taken everything apart and all parts look good, I can't understand what is causing the loud noise. The only additional info I can offer is that when I checked the belt, it looked fine. It was rather easy to pop back into place and in retrospect, I have never had a vacuum that the belt was easy to pop into place (it did have good resistance though). The belt could be weak after 3 months of use but would that explain the noise???? Any help would be appreciated!! ~

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  • 6blessings Mar 13, 2008

    We purchased a new belt and noticed that the old one had stretched considerably. While putting the new belt on we noticed that a piece of plastic that holds the roller in place had also broken and the right side of the roller was loose (the manual says that this part is not supposed to be removable). We ran the vacuum without the belt and guess what??? The motor was quieter. We are going to try and take the vacuum back to Wal-Mart for an exchange. If that doesn't work then I guess we will have to try the warranty repair shop!! Thanks for your help!!

  • jazer98 May 05, 2008

    Exact same vacuum, exact same problem. Ridiculous noise from this vacuum. I'm hoping I kept the box, because it's going back. If not, then it's off to the warranty repair...

  • Anonymous Dec 22, 2008

    We have this - there was a piece of wire that was pulled into the brushroll at the end. It eventually wrapped around the 'axle' of the brush roll and damaged the end of the brush roll so that it made a ton of noise. If left much longer this would damage the brush roll housing.

  • Anonymous Feb 22, 2009

    I am on my second one of this model and not very happy. I was able to return the first one (of course with a few complications) and thought it was just that one....I was wrong. The second one is doing the same thing. I live 300 miles from the nearest service center which told me they had replaced 6 motors just that week!! HELLO!! It is so loud it hurts your ears to even run the darn thing.

  • Anonymous Apr 14, 2009

    Same thing, I can't stand the noise, it is so loud that I can't even stand to use it. It is about 8 months old and it is the best vacuum I have ever had and now I can't even use it. Help!!!

  • Anonymous Apr 21, 2009

    Same problem....my mom had one and already threw it away....now mine is in same condition.....ridiculous

  • gfive May 11, 2009

    I've had this vacuum for about 8 months, and the noise just started. Just like the others are saying, it's so loud I can't stand to use it.

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Had it checked for the noise. Motor bearings go out after a few months is what the AUTHORIZED repairman said. Toss it.

Posted on Dec 17, 2008

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Purchased this vacuum from Walmart 2 days ago and really liked the design of the unit. Extra long tubing is great feature. However when started up, the unit made an awful noise that vibrated up through into the handle. Either the motor was not well insulated, or the roller bar was vibrating. Took roller bar out and noticed the original belt had stretched quite a lot???? but a replacement was installed that came in the box. I also put blutak (soft pliable sticky product) on each end of the rollers metal brackets (electrical tape or other should suffice, started it up again and voila! normal vacuum noise, no more serious vibration. Just poor design in that area where damping should be manufactured along with better damping of the motor (isolation).
Will see how long this 'fix' will last as well as the new belt installed.

Posted on Apr 29, 2010

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The problem is the receiver for the brush roll is slightly loose. The brush roll has a hexagonal shape at each end and fits into the receiver. You will find a very small gap between the hexagonal brush roll and its receiver. To solve this, line the receiver with a thin slice of electrical tape. This will make the brush roll fit snugly and the vibration noise will disappear.

Posted on Sep 30, 2009

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Check the brush roll, are the ends ok and turn freely. Other then that, the motor could be what is making the noise. But you have a years warranty on a new vacuum, take it in to a warranty repair shop and get it fixed.

Posted on Mar 06, 2008

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Replace the brush roll .the plastic on the edge more then likely broke 23 dollars on ebay...waiting for mine in the mail...also this vacuum says it uses a u belt ..but guess what ...no u belts in walmart so i have 2 use z belts they work pretty decent like but i have to replace quite frequently.

clean the hose the hair in the brush...take out the dust balls on top of the removable dirt canister.,etc......
hoped that helped



kc...

Posted on Sep 27, 2009

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