Question about Acomdata HybridDrive E5 Hard Drive

2 Answers

Redemption backup - restore not working

When i get into RESTORE-->FILE option..i keep getting endless message "INVALID FILE", "NO ITEMS WERE SELECTE" message
Please help me

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  • Anonymous Apr 11, 2008

    I am having exactly same issue. Error message comes up before being able to select any files. Tried everything in software menu options and no resolve. Application locks at this stage and must force "end program" with Task Manager to get out.

  • TennisMagic Apr 19, 2008

    I too am having exactly same issue. Endlessly repeating error message pop-ups come up before being able to select any files. Tried everything in software menu options and no resolve. Application locks at this stage and must force "end program" with Task Manager to get out.

  • wineguy2001 Oct 08, 2008

    I followed the download and still could not restore my files as they do not appear on the items list, even though you can see the filw when you click on Explore in Nomad.



    What should I do? All my data of 7 years are in this back up.



    HELP!!!!

  • Anonymous Mar 17, 2014

    trying to recover files from backup of crashed computer, vista, to new computer, 8.1, the file explore shows zipped files but restore in the dashboard doesn't see them. how do I recover those documents?

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I found the solution. You have to go to their website http://www.techsupportlive.com/ and intsall the update (Redemption_Upgrade_15A.exe) which was posted on April 10th, 2008.

I did that, and it fixed the issue. Oh, after you install the update, use Tools menu to repair and manage your stores as necessary.

Here is the full blurb from their website: Problem: “Invalid file” and “No items were selected” message’s displayed when I perform Restore (Full restore, File restore and Find files restore). How to avoid or over come this problem?

Solution: This kind of problem occurs when the drive letter of the HD partition changes it can be resolved either by changing the existing drive letter of HD part to the original letter or by upgrading to the latest version as available in the techsupportlive.com and perform the Repair Catalog operation.

Posted on Apr 19, 2008

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  • Master
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Check your restore settings to make certain you're looking at the correct restore file.

Posted on Mar 05, 2008

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Posted on Jan 02, 2017

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How to Restore Deleted Items on a BlackBerry?


BlackBerry comes with special software that helps you manage your files. It includes a feature that lets you create regular backups of your blackberry so that you can restore items that get deleted. While you can choose to restore all items on your phone, the software has an advanced setting that lets you choose to restore specific files.
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1. Connect your BlackBerry's sync cable to your phone and to an available USB port on your computer. Open the BlackBerry Desktop Manager software. 2. Select "Backup and Restore" on the main program screen. Click "Restore" and select a backup file if you want to restore all items on your BlackBerry. 3. Select "Advanced" if you want to restore specific files. Choose "Open" from the "File" menu and double-click a backup file to select it. Choose the database you want to restore under "Desktop file databases" and click the right arrow next to it.

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How do i delete only selected message recipeint or call from the log. How do i move any received file into any folder in memory card. Not in memory card..but a folder in memory card


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Unable to delete messages


Resolution 1 - Reset the BlackBerry smartphone
Perform a hard reset of the BlackBerry smartphone.


Resolution 2 - Back up and restore the BlackBerry smartphone
Back up the BlackBerry smartphone by completing the following steps:
  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry® Desktop Manager and click Backup and Restore.
  3. Click Backup. You are prompted to save the backup file. Save the file to a location that can be accessed later.
  4. Click Save. The backup process completes.
Clear the BlackBerry smartphone Messages database by completing the following steps:
  1. In the Backup and Restore window, click Advanced.
  2. In the Device Databases list, select the Messages database, then click Clear.
  3. A warning message appears. Click OK to continue. The database is deleted from the BlackBerry smartphone.
  4. Click Refresh to update the BlackBerry smartphone Messages database.
  5. From the File menu, click Open.
  6. Go to the location where the BlackBerry smartphone backup file is saved, select the backup file, and click Open.
  7. In the Computer databases list, select Messages. Click the arrow pointing to the Device Databases list.
  8. A warning message appears. Click OK to continue. The Messages database is restored to the BlackBerry smartphone.
  9. Click Back.
  10. Click Main menu to return to the main menu of BlackBerry Desktop Manager.
Note: Databases that are configured for automatic wireless backup are grayed out and unavailable for backup and restore functionality using BlackBerry Desktop Manager.

Resolution 3 - Delete and restore all BlackBerry smartphone data
Complete a security wipe on the BlackBerry smartphone by completing the following steps:
  1. Back up the data on the BlackBerry smartphone. For more information, see Resolution 2.
  2. From the Options menu, click Security Options.
  3. Click General Settings.
  4. Press the Menu key and select Wipe Handheld. Type the word blackberry to continue the process. Note: This option is unavailable in BlackBerry® Device Software 3.6 and earlier. If using BlackBerry Device Software 3.6 and earlier, a security password must be enabled and typed incorrectly ten times.
  5. Restore the data to the BlackBerry smartphone.
  6. Delete the messages again.
Resolution 4 - Re-activate the BlackBerry smartphone
Re-activate the BlackBerry smartphone on the BlackBerry Enterprise Server by completing the following steps:
  1. Remove the BlackBerry smartphone user account from the BlackBerry Enterprise Server.
  2. Complete a security wipe on the BlackBerry smartphone.
  3. Add the BlackBerry smartphone user account to the BlackBerry Enterprise Server.
  4. Complete the enterprise activation process.
  5. Clear the Messages database using BlackBerry Desktop Manager.
Resolution 5 - Update the BlackBerry smartphone to the latest BlackBerry Device Software
Download the latest BlackBerry Device Software version available for your BlackBerry smartphone, then use the application loader tool to reload it.

Oct 29, 2009 | RIM BlackBerry Pearl Smartphone

1 Answer

Uncaught exception dssma invalid state (5) 6


Perform a hard reset of the BlackBerry smartphone.
1. Remove the Battery and Sim Card from your Handset and Re insert it.
If it's still the same problem.
Perform these steps : -
Take a Back Up of your Blackberry Smartphone.
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Backup and Restore icon.
In the Backup and Restore screen, click Backup.
Choose a location where you wish to save your backup file.
Give the backup file a new name or leave the default name in the File Name field.
Click Save.
The BlackBerry device has now been fully backed up.
Back up will be in .ipd file format.
Then in your Handset perform these steps :-
1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Go to General settings
5.Press Menu key, you will get an option Wipe Handheld select it.
6.Type the password if you get a prompt, default Password "Blackberry"
7.you will get a confirmation message,Data will be Erased.
8.Click Continue.
9.It will start Wiping your Handheld.
10. Once Data is Erased,Handset will Automatically Restart.
To Restore the Data to your B Handheld
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Restore Tab.
Navigate to the backup file you want to restore to your BlackBerry smartphone.
Double-click the backup (.ipd) file.

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1 Answer

Uncaught exception dssma invalid state (5):3


Perform a hard reset of the BlackBerry smartphone.


1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.

If the Problem continues

Perform these Steps:-

Use the following steps to back up a BlackBerry device:
  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Backup and Restore icon.
  4. In the Backup and Restore screen, click Backup.
  5. Choose a location where you wish to save your backup file.
  6. Give the backup file a new name or leave the default name in the File Name field.
  7. Click Save.
  8. The BlackBerry device has now been fully backed up.
To delete all data from the BlackBerry smartphone
  1. On the Home screen of the BlackBerry smartphone, click Options.
  2. click Security Options Then Select General Settings.
  3. Click Menu button then Select Wipe Handheld.
  4. you will get message click Continue.
  5. they Type Blackberry, Press Enter.

To Restore the Data to your Blackberry Handheld 1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager. 2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen. 3. Double-click on the Restore Tab. 4. Navigate to the backup file you want to restore to your BlackBerry smartphone. 5. Double-click the backup (.ipd) file. 6. Restore Process will start.

Aug 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Screen saying uncaught exception:DSSMA invalid state(5); 23


Perform a hard reset of the BlackBerry smartphone.

1. Remove the Battery and Sim Card from your Handset and Re insert it.

If it's still the same problem.

Perform these steps : -

Take a Back Up of your Blackberry Smartphone

  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Backup and Restore icon.
  4. In the Backup and Restore screen, click Backup.
  5. Choose a location where you wish to save your backup file.
  6. Give the backup file a new name or leave the default name in the File Name field.
  7. Click Save.
  8. The BlackBerry device has now been fully backed up.
  9. Back up will be in .ipd file format.
Then in your Handset perform these steps :-

1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Goto General settings
4.Press Menu key, you will get an option Wipe Handheld select it.
5.Type the password if you get a prompt, default Password "Blackberry"
6.you will get a confirmation message,Data will be Erased.
7.Click Continue.
8.It will start Wiping your Handheld.
9. Once Data is Erased,Handset will Automatically Restart.

To Restore the Data to your B Handheld


  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Restore Tab.
  4. Navigate to the backup file you want to restore to your BlackBerry smartphone.
  5. Double-click the backup (.ipd) file.



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1 Answer

Backup DHCP,AD of win 2000 .


How To Use the Backup Program to Back Up and Restore the System State in Windows 2000 var sectionFilter = "type != 'notice' && type != 'securedata' && type != 'querywords'"; var tocArrow = "/library/images/support/kbgraphics/public/en-us/downarrow.gif"; var depthLimit = 10; var depth3Limit = 10; var depth4Limit = 5; var depth5Limit = 3; var tocEntryMinimum = 1; .toc{display: none;} SUMMARY loadTOCNode(1, 'summary'); This article describes how you can optionally back up the system state in the Windows 2000 Backup program to back up and restore critical system data. When you choose to back up the system state on a domain controller, the following items are included: • Active Directory (NTDS) • The boot files • The COM+ class registration database • The registry • The system volume (SYSVOL)When you back up the system state on a non-domain controller, the following items are included: • The Boot file • The COM+ class registration database • The registryWhen you back up a member server or domain controller with Certificate Server installed, the following additional item is also included: • Certificate ServerWindows 2000 Backup can back up and restore Active Directory on Windows 2000 domain controllers. You can perform a backup operation while the domain controller is online. You can perform a restore operation only when the domain controller is booted into Directory Services Restore mode (by pressing the F8 key when the server is booting).

uparrow.gifBack to the top
How to Back Up the System State on a Domain Controller loadTOCNode(2, 'summary'); 1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Backup. 2. Click the Backup tab. 3. Click to select the System State check box. (All of the components to be backed up are listed in the right pane. You cannot individually select each item.)

NOTE: During the system state backup, you must select to back up the Winnt\Sysvol folder. You must also select this option during the restore operation to have a working sysvol after the recovery.The following information applies only to domain controllers. You can restore member servers the same way, but in normal mode.

If any of the following conditions are not met, the system state is not restored. Backup attempts to restore the system state, but does not succeed. • The drive letter on which the %SystemRoot% folder is located must be the same as when it was backed up. • The %SystemRoot% folder must be the same folder as when it was backed up. • If sysvol or other Active Directory databases were located on another volume, they must exist and have the same drive letters also. The size of the volume does not matter. uparrow.gifBack to the top
How to Restore the System State on a Domain Controller loadTOCNode(2, 'summary'); 1. To restore the system state on a domain controller, first start the computer in Directory Services Restore Mode. To do so, restart the computer and press the F8 key when you see the Boot menu. 2. Choose Directory Services Restore Mode. 3. Choose the Windows 2000 installation you are going to recover, and then press ENTER. 4. At the logon prompt, supply the Directory Services Restore mode credentials you supplied during the Dcpromo.exe process. 5. Click OK to acknowledge that you are using Safe mode. 6. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Backup. 7. Click the Restore tab. 8. Click the appropriate backup media and the system state to restore.

NOTE: During the restore operation, the Winnt\Sysvol folder must also be selected to be restored to have a working sysvol after the recovery process. Be sure that the advanced option to restore "junction points and data" is also selected prior to the restore. This ensures that sysvol junction points are re-created. 9. In the Restore Files to box, click Original Location.

NOTE: When you choose to restore a file to an alternative location or to a single file, not all system state data is restored. These options are used mostly for boot files or registry keys. 10. Click Start Restore. 11. After the restore process is finished, restart the computer.

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