Question about Apple iPhone Smartphone

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Frozen touchscreen my icons do not 'wiggle' as they are supposed to when held down for a few seconds. Rather they open up. As a result, I am unable to interchange or replace them, nor do the 'pages' turn to allow access to other icons.

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What version of firmware are you running? The wiggle and page feature was introduced in 1.1.3, make sure you are running at least that version of firmware. If you aren't sure, you can always do a full restore in iTunes.

Have you tried a hard reset?

  1. Press the home button (the big circle below the screen) and the sleep wake button (the button on top of the iPhone) simultaneously.
  2. Hold both buttons simultaneously for a few seconds, Ignore the "Slide to power off" and keep holding
  3. The iPhone should now shutdown automatically - (fade to black)
  4. Turn the iPhone back on by hitting the sleep/wake button.
  5. You should now see the Apple logo, your iPhone is restarting and thus booting up.

Posted on Mar 07, 2008

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