Question about Nintendo Wii Console

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Wii unable to read disc

All 5 of our games are not working. The error message "unable to read disc" appears. We tried discs on a friend's wii and they work. What's wrong?

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  • dmcj Mar 06, 2008

    Thanks for your time. All games used to work on our wii. Something has happened and now they do not.

  • Anonymous Mar 08, 2008

    none of our wii games work. It just reads unable to read disc. We have updated our console and made sure all our discs are clean and in correctly. Now What????

  • leagan Mar 17, 2008

    the same thing happened to us. You will need to send it in to be repaired (free if still under warranty)

  • Anonymous Apr 13, 2008

    we have 3 games and we tried them all but none of them will work



    it says: unable too read disc .



    we tried cleaning it and it still didnt work


  • Anonymous Apr 13, 2008

    An error has occurred.Press the EJECT Button and remove the Disc,then turn the Wii console off.This message appears when disc inserted,unit has been working fine up until now and was only purchased on the 26th February 2008

  • gowsell Apr 14, 2008

    as the other my wii wont load the wii games but it will load the gamecube games which is rather strange and i don' t know what to do as it is out of warranty.

  • leidan Apr 22, 2008

    i got the wii about a month ago and for some weird reason when i put the discs in sometimes and im playing it will stop and say it is un able to read the disc, iv'e tryed cleaning it. i've talked to a few friend they have said this doesn't happen to their wiis. i read in the new York times that some wiis when you but them dont work and this will happen, i have a special warentee if thats the case, what should i do.

  • Anonymous Jul 03, 2008

    all games have unable to read disk

  • Anonymous Aug 21, 2008

    My Wario Ware game use to work perfectly but now one part just does'nt work.

  • SecretAgentT Aug 21, 2008

    My Wario Ware game used to work perfectly but now one part just does'nt work, I've tried wiping it off but that does'nt help.

  • Anonymous Sep 06, 2008

    All Wii games have unable to read disk, have turned off and on, hit reset button etc

  • jimg251 Sep 27, 2008

    wii turn it self off while trying to set two remotes for bowling game. when i turned it back on it will not read any disc.

  • kmr8 Oct 09, 2008

    i did the stuff you told me to do in the manual and it didnt work i have to do that ever other min. and still says unable to read.

  • Anonymous Oct 10, 2008

    i put my game in and it say troulbleshooting

  • mbalsemo1962 Nov 08, 2008

    I bought my son a Wii for xmas last year and it now will not read the gamecube games. I have tried old and new games with same results. Powered down, unplugged, cleaned discs and still had same results. Looking for any other suggestions

  • Anonymous Dec 10, 2008

    my wii cn not read the disc.

  • esquire224 Dec 10, 2008

    My Wii console is less than two months old. A week ago the TV screen went blank while I was playing a Wii Fit game. Since then the console will not read the games when inserted. What can I do?

  • aliciafranci Dec 25, 2008

    I have a Wii from Europe that can read PAL games. My sister sent me a DDR2 game from the US for my daughter this Christmas. How can I convert the NTSC cd to PAL so that the wii console can read the disc? Thanks for your help.
    Alicia

  • Anonymous Dec 31, 2008

    when u insert a game the wii makes a chagunk sound and then the screen goes blank and says disk cannot be read. i have tried about 5 games all in which have been used before...

  • gwenvermike Jan 01, 2009

    Unable to read disk consult handbook. Have tried switching off and resetting the wii, however message still appears.

  • Anonymous Jan 24, 2009

    I just bought the Wii Fit and couldn't get it to sync with the Balance Board, but the disc was working. Gave up and the next day it wouldn't read the disc, I cleaned it and returned it to the Wii and got the same message. I then tried 2 new discs and got the same message on them and my other discs. Can you help me?



    Sunshine

  • Anonymous Jan 31, 2009

    yea like we have tried about 7 games on my wii and they dont work wat is wrong

  • euparkeeria3 Feb 04, 2009

    my wi will not read guitar hero world tour sometimes. along with other games such as super smash bro brawl and mario party... just sometimes though, i as able to play it earlier, but it froze afte two songs, and then wouldnt read the disk anymore.

  • sts solution Feb 06, 2009

    i think my disk is not spinning i need to fig out how to fix this i think i need a repair diagram

  • Anonymous Feb 10, 2009

    my wii worked for a couple of weeks. I did not play with it. when i turned it back on all i get is a blue screen, i changed to another tv and it works

  • ewinkler73 Feb 15, 2009


    • unable to read disc shows up on all my games

  • milsz Feb 22, 2009

    Wii fit disc can not read.. No scratches.. no damage..

    But all other disc it reads...

  • rachelchrist Mar 13, 2009

    i put in ALL of my games but it will not read them but i played 3 days a go

  • rwtfallen Mar 14, 2009

    every time i put a disk in it comes up error so i put a game cube game doesnt work so i thought of something els by hollding the disk half way and let the machine try to get the disk after letting the machine try to grab the disk for a while i let it go at first it said it was readable (super smash bros. brawl) but when i set a game up before i was able to play it came up error again so i kept trying it on different games but know it wont work on disks at all

  • Anonymous Apr 10, 2009

    wii wont load any games and keeps saying "unable to read disc" even tho the games or clean or new.

  • Anonymous Apr 15, 2009

    I was playing Super Smash Bros. Brawl on Sunday and all of a sudden, it just popped up "Unable to read disc." Now, none of my Wii games work. Help!

  • wiiexpert May 11, 2010

    If Wii gives Disc Read Error, first step you need to check is to try
    another disc or clean the exisitng disc. This will confirm that problem
    is with either Wii or Disc. If the console itself is giving disc read
    error then it needs to be repaired. You may check out DIY Wii Fix Guide,
    that will show step by step information to fix the problem yourself. It
    also gives information on fixing many Wii Related Problems, so its a
    kind of Wii Problems Reference Fix Guide

  • Cindy J Aug 12, 2012

    Where is a backup channel?

  • misternoname Aug 08, 2013

    This is what got rid of my disc read error http://howtofixstuff.blogspot.ca/2013/08...

  • misternoname Aug 08, 2013

    This is what got rid of my disc read error http://howtofixstuff.blogspot.ca/2013/08...

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14 Answers

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One of two things has probably happened and is the case 9 out of 10 times. Your drive may have gone bad either due to a chip failure or a laser failure. It's also possible if the unit has gotten hot that the connection to the drive isn't making good connection anymore. This happens a lot. To fix it you would have to open the unit up. I don't recommend this if you have never worked on consoles or other electronics before. If the unit is under warrenty send it in for repair. Otherwise you would have to pay for the repairs. You can also sell the unit as broken on ebay and generally recover quite a lot of your money.

If you are good with repairs of electronics you may choose to open it up and do some troubleshooting. There are several places on the internet that outline how to open the wii and how to troubleshoot it's problems. If you decide to go this route you will void any warrenty you might have. However sometimes this is about the only solution people have without spending money for Nintendo to fix it.

Posted on Sep 12, 2008

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Finally I figure it out. Instead of opening games at DISC CHANNEL, I click BACKUP CHANNEL........... and presto!!!!!! my disc worked.

Posted on Feb 10, 2009

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I found the solution here... : )
http://www.wiifixguide.com

Posted on May 24, 2009

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I PUT IN MY DISC AND IT SAID UNABLE TO READ DISC CHECK OPERATION MANUAL AND I DID BUT IT DOES NOT WORK WHAT DO I DO.

Posted on Oct 27, 2008

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Well, one problem could be is that your lense may not be clean. If you are not super careful with your discs by putting them in the case all the time when your not using them, they could gather dust, dirt and scratches. I recomend that you purchase a Wii Lense Cleaning Kit from a Nintendo retailer and clean your Wii's lense. Just and idea that might work,

Posted on Dec 24, 2008

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Well were did you bought your Wii ?

Is your Wii "PAL" or "NTSC"
[PAL] is for Asia and [NTSC] is for North America and Japan only.

IF YOU Wii IS [NTSC] THEN .....
This means if you bought your Wii in North America or Japan then your Wii is [NTSC], This means your Wii will only read Wii NTSC games and game cube games. Which has to be NTSC since your Wii in NTSC. And if you put "PAL" games in the NTSC Wii, Your Wii will not be able to read the disc since [PLA] is copied games.
[NTSC] is original games and DVD's.


IF YOUR Wii IS [PAL] THEN .......
This means your Wii can paly copied games. As if you can make 
a copy of an original games and play the copy of it with the
[PLA] Wii. This is quite better to have a Wii which is [PAL]. Because your Wii can play copys of original's. Getting games will be super cheap !

So I think your Wii is a [NTSC] like all in NORT AMERICA and JAPAN. And your games are copys of originals.. So your Wii is not reading the copy. You will need to by originals in any local game store so that your Wii can read & paly original games.

Posted on Mar 05, 2008

  • Rajh Uddin
    Rajh Uddin Mar 07, 2008

    Then there has to be a problem with your Wii's DVD drive Lens.

    You might not want to open the Wii to fix the DVD drive, because your  Wii might have warranty. If you open the Wii then your warranty for the Wii will be 
    useless, so try to contact Nintendo Wii to for warranty.

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The discs must have been scratch or slightly damaged.

Posted on Sep 26, 2008

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Hi I'm Joshua. I got my Wii for an early birthday gift. Then I got Super Smash Bro's Brawl. After a few days, I almost completed it in adventure mode, but then in the middle of my game a white screen came up and said " Could not read the disk. For details read the console manual." But I tried everything, but it still said the same thing. I bought it at CIELO VISTA MALL. For those who don't know where that is, it's in El Paso Texas. I did everything else in the game but it was fine. What Happened!!!!!!!!!!!!!!!!!!!!!!

Posted on Aug 21, 2008

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Very likely cause is the lens especially if it happens with a brawl disk. Look thru Nintendos's web site. They have a form you can email them. They will then send you a pre-paid shipping label to send the Wii and the Brawl Disk and repair them free of charge.
YAY I just got mine back it took about a week.

Posted on Feb 15, 2009

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Same problem....... how do i fix it?

Posted on Nov 08, 2008

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Has your Wii had anything spilled on it? If so, you need a new Wii. If not, think about how long you had your Wii. I had a Wii for a year and it stopped working right for all my games eccept Sonic And The Secret Rings (one game!). I soon got another Wii. The problem was gone.

Posted on May 10, 2009

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U could try flipping the disc over that happened to me i put the disc in the wrong way

Posted on Mar 14, 2009

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Just flip the disc over or try cleaning it off!!! Works every time!! If not try contacting nintendo!!!

Posted on May 27, 2009

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Fiend your solution direct from nintendo. Here is your solution....
Wii unable to read disc - 9047829.jpg

http://www.nintendo.com/wiiconsole/prob676ijt65/solution
154

Posted on Mar 22, 2009

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1 Answer

Unable to read the disc game


    "Unable to read the disc" or "Disc could not be read" Messages
    If you are getting one of the above error messages:
    • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.

    • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

    • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
      • If your console is placed vertically, the disc label will face to the right.
      • If your console is placed horizontally, the disc label will face upwards

    • Check our list of specific game issues to see if there is a known issue with that particular title.
    • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).

    If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

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Problem the wii console it is not reading any game disc


What error messages that appear on your screen?
If you see;

1 Disc read error or unable to reading disc, there is a problem with the laser lens, it can be happen if the lens is unclean, e.g. dusty, try to Cleaning the laser lens using disc cleaner. if you technical, try to make adjustment of the lens or replace the laser if necessary.

2 Error #001 - #002, you have a problem with wii system firmware, you need to updating wii firmware. If you have softmod/homebrew installed see here; http://e-arena.blogspot.com to get more help.

Hope i helped you.
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My brand new console cannot read any disc.


If Wii gives Disc Read Error, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide..

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    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message.
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    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures

  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.
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