a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you wish to remove all of the music from your device, follow these steps
the Menu button 2. Select "settings" 3. Select "system" 4. Select
If you wish to remove certain songs but not all, Insignia recommends using Best Buy Rhapsody to manage the files on your device. The program recognizes the MP3 player and Files can be dragged between your MP3 player and Rhapsody. Even tho this perticular model is discontinued, they still have the manual online. Go to the website and put the Model number in and click the appropriate model(it shows NS-DA1G and NS-DA2G). The next page has all the manuals and information you should need
For NS-DA1G and NS-DA2G: If you are receiving a SYNC notice, your DRM media license has expired. If you are using a media manager like Best Buy Digital Media Store or Windows Media Player. you will first need to authorize the player as an MTP device (device authorized to play Digital Rights Management song files) and then re-acquire the licenses for the tracks. There should be a button that allows this function in your media software.
If you want to remove your DRM tracks, got to:
MENU - Settings - USB - File & Folder
This puts your player into Mass Storage Mode. Once in this mode the player will act like a USB drive and you can navigate to and delete your unwanted files.