I was working and my jumpdrive was in the laptop, the laptop fell and the drive got broke. The head was stuck in the laptop. I need to know if there is anyway I can retrieve the documents from the drive. I got it out of the laptop it just doesn't work anymore. HELP
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If using a PC, considering you have the USB driver installed (perform windows update first and install any suggested/required updates), plug in the flash drive, open the windows explorer, locate the flash drive, right mouse click on the name of the drive, a window should appear and select format with a left button click to execute.
The thumb drive you have came already formatted and ready to use. It will read as a DISK because it works the same as a CD or DVD disc. A formatted flash drive is set up at the factory and ready to be used by the new owner. Just copy what you want to move from the computer to the flash drive. When you want to remove data from the flash drive, simply DELETE doing the same as you would on your computer PC or Laptop.
the directory is corrupted. when your computer accesses the drive, it knows some things, like how big it was. but it does not know where the data is. it does not see anything that tells it what is on the drive, thus the empty window. not a serviceable unit if the mfg will not give you a fix it program. sorry for the news. mark