Question about Jenn-Air JCD2295HES Side by Side Refrigerator

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JCD2295HES side by side not working correctly

About a month ago, our 3 yr old Jenn-Air froze up and the water container cracked. I replaced the container and the fridge worked fine until 2 days ago. Then the unit froze up again, but the water container didn't crack this time. I left it unplugged for a day to see if the evaporator would thaw out, but no luck. The fan in the fridge compartment wasn't running when I plugged it back in. Does this sound like a thermostat problem or a fan problem?

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  • hank vera Mar 05, 2008

    Correct. What I meant what was that the fan in the freezer compartment is not blowing at all and there was frost on the evaporator.

  • hank vera Mar 05, 2008

    In the meantime, I pulled the sheet metal off the back of the freezer compartment. The fan is running, but making an odd sound and it doesn't push the air very forcibly. When I felt the vent on the fridge side to see if air was being pushed through, there was none. Any suggestions?

  • hank vera Mar 05, 2008

    Also, when I plugged it back in, the evaporator was getting plenty cold, but frost was building up on it. Could this be a thermostat problem and how difficult is it to replace the fan motor?

  • hank vera Mar 18, 2008

    Even though the motor had technically been working, I replaced it and it and that solved the problem. So far, so good. Pretty sad when something like that goes out after only 3 + years. Doesn't say much for Jenn-Air.

  • Ron Coons
    Ron Coons May 11, 2010

    the fan is in freeze rcompartmrnt not refrig correct?aside from water container, is foodfreezing in refrig section?? evaporator section should have frost on it was it solid ice???

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  • 2,651 Answers

Yes that does sound like a bad evap fan motor then unable to circulate air aorund and off hte evap thus building up frost.you can pull the wire leads of the fan motor and ck for 110v. to confirm that you are indeed getting power to the motor.

Posted on Mar 05, 2008

  • Ron Coons
    Ron Coons Mar 06, 2008

    does sound like a defrost issue, the fact the fan blows means its good. looks like the control / display board controls the defrosting, take a look behind the kickplate under the right side to a techsheet, shloud be able to "force a defrost cycle",

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http://www.searspartsdirect.com/partsdirect/part-model/Jenn-air-Parts/Refrigerator-Parts/Model-JCD2295HES/1266/0165000?pathTaken=

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