Question about Samsung HT-X50 System

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System turning off randomly

Hey guys i just got this system and itll stay on for a while then will shut off. i tried changing the sleep mode to the off setting but it will not stay at the off selection and will still shut off and never in the same length of time. any clues as to ways how to fix it? any tips would be welcome

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  • 2 more comments 
  • Swede_01 Mar 07, 2008

    I am encountering th exact same problem. The unit seems to stay on longer when it is started cold (20 minutes), and then turns off much more frequently (ever 2 minutes). Any advice?

  • Dsquaredo7 Mar 13, 2008

    My home theatre system out of nowhere turns of and the front says goodbye. I checked the power strip, had the least amount of cords hooked up, tried it not using the hdmi cord, i dont know what to do. The sleep mode is off everything is hooked up properly and it continue to turn off at randoms times, some times it takes 10 min, sometime 5 min, sometimes 20 minutes, it use to be able to play full movies no problems what do i doooo?????

  • hcnuckols1 Jun 24, 2008

    Unit just keeps shutting off after no particular amount of time being on. Help please

  • jonmon96 Mar 08, 2009

    i have the same problem. I own the samsung ht-tx72 and it worked great for about 1 year and then has had the same problem since-PLEASE HELP!

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The disk get stuck in the player when the stop button is not pushed twice or sometimes I may need to push the disk button that it was in to retreive it. Sometimes shutting it off and then turning it back on must be done before doing this. I have had no other problems with the player besides this and my kids have put over 1,400 hours on it.Works Great.

Posted on Apr 12, 2008

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I too had this same problem. It started last night and today has been shutting down every couple of minutes. I got out my manual and in the troubleshooting section there is a listing under smpton that says "The main unit is not working (Example: The power goes out or strange noise is heard.) The remedy says "Turn off the power and hold the STOP button for longer than 5 seconds." I tried this and it seemed to work, the unit did not shut off after a couple of mins the after maybe 10 mins it shut off. I did the reset function again and it worked for a bit then starting shutting down again. I called Samsung and they had me to unplug the unit and press and hold the power button for 10 secs while the unit was unplugged. They then had me to plug back in and put in a DVD. It came on and worked. it has now been over 15 mins and still has not shut off. Well I spoke too soon it is now shutting off again. called them back and they are having me ship it to them and they are going to fix it on their dime.

Posted on Mar 16, 2008

I've got the same problem too, just started last week. Got this system for Christmas and didn't hook everything up until the first of the year. Hubby didn't like it after I got it but I love it so it doesn't get used hardly at all, only when it's just me home. Bet it's got 30 hrs or less on it. My daughter was watching a movie and she said it kept shutting off. I was watching a movie this morning and it kept shutting off, kept saying "protection" and then "goodbye". I did the unplug & hold the button in, thought it worked for about 17 min....then it shut off. Since it's been under 90 days (by 3 days!) the store I bought it from says I can return it for another one. So I am on my way to do that. Want to stay with this brand but don't know what I'll do since others are having problems with this brand. Might choose another.

Posted on Mar 17, 2008

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I've tried all of this too. I've found out that it shuts off whenever there is a loud noise. i.e. a car crash or loud punch or something. It happens at the same point every time, unless I turn the volume down really low. Hopefully I can get them to fix it on their dime too. Thanks for the support of knowing there are others out there!

Posted on Mar 17, 2008

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