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I purchased external drive from Techwizard in CA WD my Book 500GB External USB Drive Model number WD5000C032-002 I have a laptop I tried to get the drive to work and it keep asking me for a CD disk but it didn't come with a CD disk I am wondering if I can download the program for this model. I tried to go into the web site but I could not find this model number Please adice. Thanks My e-mail is fonsecainc@roger.com

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  • Richard Hartman May 11, 2010

    What operating system is on your laptop? Recent Windows versions (2000 and above) ought to recognize a USB drive immediately. If you have Windows 98, you probably need a driver. Or is this a Mac or Linux laptop?



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Does the drive work when you plug it into a different computer? If it doesn't work with any computer you try, it may just be a bad drive.

Posted on Mar 05, 2008

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